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Retell AIAI Voice Agents That Automate Phone Calls
Comparison · AI Agents · weekly run Nov 3

AWS vs Retell AI

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

AWS is the stronger AI pick in AI Agents: it has a visibility score of 12.5 versus 2 for Retell AI.

Choose AWS if…

  • You want the brand AI engines rank higher (12.5 vs 2)
  • You need SOC 1 or SOC 2 or SOC 3 or ISO 27017 or ISO 27018 or ISO 27701 or PCI DSS Level 1 or FedRAMP or DoD SRG or ISO 9001 coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Core federation and multi-account management included at no extra charge

Choose Retell AI if…

  • You need a self-hosted or on-premises option
  • You need HIPAA or SOC 2 Type II or GDPR coverage
  • Highly rated by developers and SMBs
  • One of the highest customer star ratings

AI visibility side by side

Latest weekly run · Nov 3

Metric AWS Retell AI
Visibility score12.5%2%
Change vs last weekNewNew
Rank in AI Agents#11#42
Share of voice3.1%0.5%
Mentions this run213
Positive in AI answers16%—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 3AWS 13%

AWS 0pp · Retell AI 0pp over 0 weekly runs.

Engine by engine

AWS leads on 3 of 3 engines

ChatGPT
23.3%
3.1%
AI Mode
5.9%
2%
Perplexity
8.3%
0.9%
AWSRetell AI

Head to head in AI answers

0 engine answers name both brands

0AWS ranked higher
0Retell AI ranked higher

Features, pricing & fit

DimensionAWSRetell AI
Pricing model—Usage-based
Entry price—Contact sales
Free plan—Yes
Deployment—Cloud platform, with enterprise on-premises deployment available
ComplianceSOC 1, SOC 2, SOC 3, ISO 27017, ISO 27018, ISO 27701, PCI DSS Level 1, FedRAMP, DoD SRG, ISO 9001, ISO 27001HIPAA, SOC 2 Type II, GDPR, ISO 27001
Support—Community and email support, 24/7 omnichannel support with dedicated portal (Enterprise), Dedicated implementation support (Enterprise), Named account manager (Enterprise)
Founded20212023
HeadquartersSeattle, WashingtonRedwood City, California
Employees5,000+51–200
Funding—Seed · $5M raised
Best for—Businesses that run high call volumes in healthcare, insurance, financial services, logistics and similar fields, and teams that want to build and change voice agents themselves.

Plans side by side

AWS

Pricing not available.

Retell AI

Pay as you go$0per minute, $0.07-$0.31 for voice agents
EnterpriseCustomcustom pricing
Retell AI pricing

Pros and cons

Themes from the AI answers that mention each brand

AWS

  • Core federation and multi-account management included at no extra charge
  • Enterprise-grade reliability and uptime on AWS infrastructure
  • Pay-as-you-go, usage-based pricing
  • Deep integration with the AWS ecosystem and AI tools
  • Recognised by analysts such as Gartner and ISG
  • Requires strong AWS engineering or technical expertise

Retell AI

  • Highly rated by developers and SMBs
  • One of the highest customer star ratings

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

    Cite as: SlateIndex, “AWS vs Retell AI”, https://slateindex.ai/compare/aws-vs-retell-ai, data of Nov 3, 2026. Licence: CC BY 4.0.