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Retell AIAI Voice Agents That Automate Phone Calls
Comparison · AI Agents · weekly run Nov 3
AWS vs Retell AI
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
AWS is the stronger AI pick in AI Agents: it has a visibility score of 12.5 versus 2 for Retell AI.
Choose AWS if…
- You want the brand AI engines rank higher (12.5 vs 2)
- You need SOC 1 or SOC 2 or SOC 3 or ISO 27017 or ISO 27018 or ISO 27701 or PCI DSS Level 1 or FedRAMP or DoD SRG or ISO 9001 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Core federation and multi-account management included at no extra charge
Choose Retell AI if…
- You need a self-hosted or on-premises option
- You need HIPAA or SOC 2 Type II or GDPR coverage
- Highly rated by developers and SMBs
- One of the highest customer star ratings
AI visibility side by side
Latest weekly run · Nov 3
| Metric | AWS | Retell AI |
|---|---|---|
| Visibility score | 12.5% | 2% |
| Change vs last week | New | New |
| Rank in AI Agents | #11 | #42 |
| Share of voice | 3.1% | 0.5% |
| Mentions this run | 21 | 3 |
| Positive in AI answers | 16% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
AWS 0pp · Retell AI 0pp over 0 weekly runs.
Engine by engine
AWS leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
AWSRetell AI
Head to head in AI answers
0 engine answers name both brands
0AWS ranked higher
0Retell AI ranked higher
Features, pricing & fit
| Dimension | AWS | Retell AI |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | — | Cloud platform, with enterprise on-premises deployment available |
| Compliance | SOC 1, SOC 2, SOC 3, ISO 27017, ISO 27018, ISO 27701, PCI DSS Level 1, FedRAMP, DoD SRG, ISO 9001, ISO 27001 | HIPAA, SOC 2 Type II, GDPR, ISO 27001 |
| Support | — | Community and email support, 24/7 omnichannel support with dedicated portal (Enterprise), Dedicated implementation support (Enterprise), Named account manager (Enterprise) |
| Founded | 2021 | 2023 |
| Headquarters | Seattle, Washington | Redwood City, California |
| Employees | 5,000+ | 51–200 |
| Funding | — | Seed · $5M raised |
| Best for | — | Businesses that run high call volumes in healthcare, insurance, financial services, logistics and similar fields, and teams that want to build and change voice agents themselves. |
Plans side by side
AWS
Pricing not available.
Retell AI
Pay as you go$0per minute, $0.07-$0.31 for voice agents
EnterpriseCustomcustom pricing
Pros and cons
Themes from the AI answers that mention each brand
AWS
- Core federation and multi-account management included at no extra charge
- Enterprise-grade reliability and uptime on AWS infrastructure
- Pay-as-you-go, usage-based pricing
- Deep integration with the AWS ecosystem and AI tools
- Recognised by analysts such as Gartner and ISG
- Requires strong AWS engineering or technical expertise
Retell AI
- Highly rated by developers and SMBs
- One of the highest customer star ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “AWS vs Retell AI”, https://slateindex.ai/compare/aws-vs-retell-ai, data of Nov 3, 2026. Licence: CC BY 4.0.