Birdeye vs Vista Social

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Vista Social is the stronger AI pick in Social Media Management: it has a visibility score of 7.2 versus 0.3 for Birdeye.

You need ISO/IEC 27001:2022 or HIPAA (BAA available) or GDPR (DPA available) or CCPA/CPRA coverage
You prefer a larger, established vendor (1,001–5,000 employees)

Latest weekly run · Nov 2

Metric	Birdeye	Vista Social
Visibility score	0.3%	7.2%
Change vs last week	New	New
Rank in Social Media Management	#38	#16
Share of voice	0.2%	2.1%
Mentions this run	1	11
Positive in AI answers	0%	70%

The stronger value in each row is marked with a ✓.

Weekly runs over the last 60 days

Birdeye 0pp · Vista Social 0pp over 0 weekly runs.

Vista Social leads on 3 of 3 engines

ChatGPT

0.9%

4.6%

AI Mode

10.4%

Perplexity

6.5%

BirdeyeVista Social

0 engine answers name both brands

0Birdeye ranked higher

0Vista Social ranked higher

Dimension	Birdeye	Vista Social
Pricing model	—	Flat tiers
Entry price	—	$99 / mo
Free plan	—	No · 14-day trial
Deployment	Cloud, hosted on AWS in the United States	—
Compliance	SOC 2 Type II, ISO/IEC 27001:2022, HIPAA (BAA available), GDPR (DPA available), CCPA/CPRA	SOC 2 Type II, GDPR
Support	—	Knowledge base, Email support, Email and video call support (plan dependent), Group training
Founded	2012	2022
Headquarters	Palo Alto, California	New York, NY
Employees	1,001–5,000	11–50
Funding	Round led by World Innovation Lab and Trinity Ventures (date approximate) · $93M raised	—
Best for	Multi-location brands that need consistent reputation, social presence and customer experience at every location.	Agencies and freelancers managing social for several clients, plus multi-location brands and small and medium businesses.