Birdeye vs Sprout Social
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Sprout Social is the stronger AI pick in Social Media Management: it has a visibility score of 53.5 versus 0.3 for Birdeye, and ranks ahead in 100% of the answers that name both.
Choose Birdeye if…
- You need SOC 2 Type II or ISO/IEC 27001:2022 or HIPAA (BAA available) or GDPR (DPA available) or CCPA/CPRA coverage
Choose Sprout Social if…
- You want the brand AI engines rank higher (53.5 vs 0.3)
- AI answers describe it more positively (50% vs 0% positive)
- You need SOC 2 Type 2 or ISO 27001:2022 or ISO 27701:2019 coverage
- Strong cross-channel analytics and reporting
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Birdeye | Sprout Social |
|---|---|---|
| Visibility score | 0.3% | 53.5% |
| Change vs last week | New | New |
| Rank in Social Media Management | #38 | #3 |
| Share of voice | 0.2% | 11.3% |
| Mentions this run | 1 | 62 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Birdeye 0pp · Sprout Social 0pp over 0 weekly runs.
Engine by engine
Sprout Social leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Birdeye | Sprout Social |
|---|---|---|---|
| Which Social Media Management vendors do analysts recommend? | ChatGPT | #10 | #3 |
Features, pricing & fit
| Dimension | Birdeye | Sprout Social |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $79 per seat / mo |
| Free plan | — | No · 30-day trial |
| Deployment | Cloud, hosted on AWS in the United States | Cloud-hosted on AWS |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, HIPAA (BAA available), GDPR (DPA available), CCPA/CPRA | SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019 |
| Support | — | Priority customer support on the Enterprise plan, White-glove onboarding and implementation on the Enterprise plan, Professional Services add-on with trainings, strategy consultations and tag audits |
| Founded | 2012 | 2010 |
| Headquarters | Palo Alto, California | Chicago, Illinois, United States |
| Employees | 1,001–5,000 | 1,001–5,000 |
| Funding | Round led by World Innovation Lab and Trinity Ventures (date approximate) · $93M raised | Series B (New Enterprise Associates-led) · $104M raised |
| Best for | Multi-location brands that need consistent reputation, social presence and customer experience at every location. | Marketing and customer care teams that manage many social profiles and high engagement; the Professional plan is aimed at teams handling a lot of profiles. |
Plans side by side
Birdeye
Pricing not available.
Sprout Social
Pros and cons
Themes from the AI answers that mention each brand
Birdeye
Profile in progress.
Sprout Social
- Strong cross-channel analytics and reporting
- Deep social listening
- Polished user experience and unified smart inbox
- Enterprise-grade social media management for large teams
- Well-regarded by users with a high G2 rating
- Costly for smaller teams and budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Birdeye vs Sprout Social”, https://slateindex.ai/compare/birdeye-vs-sprout-social, data of Nov 2, 2026. Licence: CC BY 4.0.