BotpressThe enterprise-grade AI agent platform for customer support
vs
CognigyAI agents that get things done. On your platform.
Comparison · AI Agents · weekly run Nov 3
Botpress vs Cognigy
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Botpress is the stronger AI pick in AI Agents: it has a visibility score of 7 versus 0.9 for Cognigy.
Choose Botpress if…
- You want the brand AI engines rank higher (7 vs 0.9)
- You need SOC 2 or GDPR coverage
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
Choose Cognigy if…
- You prefer a larger, established vendor (201–500 employees)
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | Cognigy |
|---|---|---|
| Visibility score | 7% | 0.9% |
| Change vs last week | New | New |
| Rank in AI Agents | #18 | #61 |
| Share of voice | 1.9% | 0.4% |
| Mentions this run | 11 | 3 |
| Positive in AI answers | 64% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress 0pp · Cognigy 0pp over 0 weekly runs.
Engine by engine
Botpress leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressCognigy
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0Cognigy ranked higher
Features, pricing & fit
| Dimension | Botpress | Cognigy |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $150 / mo | — |
| Free plan | Yes | — |
| Deployment | Hosted on AWS | Standalone or inside NiCE CXone |
| Integrations | — | 110+ |
| Compliance | SOC 2, GDPR | — |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | — |
| Founded | 2017 | — |
| Headquarters | Montreal, Quebec, Canada | Düsseldorf, Germany |
| Employees | 51–200 | 201–500 |
| Funding | Series B | Seed · $175M raised |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Enterprise customer service and contact center teams |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
Cognigy
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Cognigy
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Botpress vs Cognigy”, https://slateindex.ai/compare/botpress-vs-cognigy, data of Nov 3, 2026. Licence: CC BY 4.0.