ChaportA better way to talk to your customers
vs
Comm100The People-First, AI-Powered Omnichannel Customer Service Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs Comm100
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Comm100 is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 5.3 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
- Flat tiers pricing suits your budget better than per seat
Choose Comm100 if…
- You want the brand AI engines rank higher (5.3 vs 0)
- AI answers describe it more positively (50% vs 0% positive)
- You need a self-hosted or on-premises option
- You need ISO 27001 or SOC 2 Type II or GDPR or CCPA or HIPAA or PCI DSS coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Comm100 |
|---|---|---|
| Visibility score | 0% | 5.3% |
| Change vs last week | down−0.6% | up+0.7% |
| Rank in Live Chat & AI Support | #41 | #12 |
| Share of voice | 0% | 2.1% |
| Mentions this run | 0 | 11 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Comm100 +0.7000000000000002pp over 1 weekly runs.
Engine by engine
Comm100 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportComm100
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0Comm100 ranked higher
Features, pricing & fit
| Dimension | Chaport | Comm100 |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $29 / mo | $39 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | SaaS | Cloud or on-premises |
| Integrations | 4000+ | — |
| Compliance | — | ISO 27001, SOC 2 Type II, GDPR, CCPA, HIPAA, PCI DSS |
| Support | — | 24/7 live chat, Email, Phone, Guided onboarding |
| Founded | 2014 | 2009 |
| Headquarters | Alhambra, California, United States | Vancouver, British Columbia, Canada |
| Employees | 11–50 | 51–200 |
| Funding | Bootstrapped | — |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Organizations that need AI-powered support across many channels, such as universities, gaming operators, government bodies, banks and healthcare providers. |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Comm100
Live Chat Startup$39agent/month
Live Chat Plus$69agent/month
Live Chat UltraCustomagent/month
AI AgentCustom
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Comm100
- Highly customizable omnichannel live chat
- Secure digital engagement
- Compliance support such as HIPAA, PCI DSS, ISO 27001, SOC 2, and GDPR
- Suited to regulated and compliance-sensitive organizations
- Cloud and on-premises deployment options
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Comm100”, https://slateindex.ai/compare/chaport-vs-comm100, data of Nov 3, 2026. Licence: CC BY 4.0.