Comm100 pricing 2026: plans and costs
Quick pricing summary
- Live Chat Startup: $39 agent/month
- Live Chat Plus: $69 agent/month
- Live Chat Ultra: Custom (agent/month)
- AI Agent: Custom ()
- Annual billing: saves 20% vs monthly
- Worth noting: Annual billing: Startup $31 and Plus $55 per agent/month. Ticketing & Messaging, Knowledge Base, Queue Management, Voice and Booking listed without public prices. Non-profit discounts available. Payments accepted in USD and CAD.
Plans
Live Chat Startup
$39 agent/month
- Full widget customization
- Multi-language chat
- Canned messages
- 1 chat campaign
- Basic reporting
Live Chat Plus
$69 agent/month
- Everything in Startup
- Chat routing
- Audio-video chat
- Chat wrap-ups
- Unlimited campaigns
- Advanced reporting
Live Chat Ultra
Custom agent/month
- Everything in Plus
- Advanced chat routing
- Screen sharing
- Agent shift management
- Dynamic chat campaigns
- Custom reporting
AI Agent
Custom
- Supports 12 channels
- Context-aware conversations
- Guided workflows
- Seamless escalation
- Learns from unanswered queries
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| AI Copilot | Contact Sales | All |
| AI Insights | Contact Sales | All |
| AI Knowledge | Contact Sales | All |
| AI QA | Contact Sales | All |
| AI Training | Contact Sales | All |
| Service Packages | Contact Sales | All |
Comm100 pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Comm100 | $39 per seat / mo | No · 30-day trial | Per seat | — | |
| HubSpot | Free; paid from $7 per seat / mo | Yes | Per seat | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Compare → |
| Zendesk | $19 per seat / mo | No | Per seat | Support teams from startups to enterprises that need omnichannel ticketing with AI automation | Compare → |
| Intercom | $29 per seat / mo | No · 14-day trial | Per seat | Support teams from startups to large enterprises that want AI-first customer service with human agents and an AI agent in one system | Compare → |
| LiveChat | $19 per seat / mo | No · 14-day trial | Per seat | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | Compare → |
List prices as published on www.comm100.com/pricing/. Totals are worked examples, not quotes.