ChaportA better way to talk to your customers
vs
ProProfs ChatAI Customer Support Agent & Live Chat Software
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs ProProfs Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ProProfs Chat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.5 versus 0 for Chaport.
Choose Chaport if…
No clear advantage in the published data.
Choose ProProfs Chat if…
- You want the brand AI engines rank higher (1.5 vs 0)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | ProProfs Chat |
|---|---|---|
| Visibility score | 0% | 1.5% |
| Change vs last week | down−0.6% | up+0.6% |
| Rank in Live Chat & AI Support | #41 | #24 |
| Share of voice | 0% | 0.7% |
| Mentions this run | 0 | 4 |
| Positive in AI answers | 0% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · ProProfs Chat +0.6pp over 1 weekly runs.
Engine by engine
ProProfs Chat leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportProProfs Chat
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0ProProfs Chat ranked higher
Features, pricing & fit
| Dimension | Chaport | ProProfs Chat |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $29 / mo | — |
| Free plan | Yes | — |
| Deployment | SaaS | Web-based; added to a website by pasting a code snippet, and also available as a Shopify app. |
| Integrations | 4000+ | — |
| Founded | 2014 | — |
| Headquarters | Alhambra, California, United States | Santa Monica, California |
| Employees | 11–50 | — |
| Funding | Bootstrapped | Financing (type and amount not stated) |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Teams that want live chat and AI support agents on a website, including Shopify and Magento stores |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
ProProfs Chat
Pricing not available.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs ProProfs Chat”, https://slateindex.ai/compare/chaport-vs-proprofs-chat, data of Nov 3, 2026. Licence: CC BY 4.0.