ChaportA better way to talk to your customers
vs
Pure ChatThe easiest & fastest way to add live chat to your website.
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs Pure Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Pure Chat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.3 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
- Flat tiers pricing suits your budget better than per seat
Choose Pure Chat if…
- You want the brand AI engines rank higher (0.3 vs 0)
- AI answers describe it more positively (50% vs 0% positive)
- Per seat pricing suits your budget better than flat tiers
- Streamlined, user-friendly live chat widget
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Pure Chat |
|---|---|---|
| Visibility score | 0% | 0.3% |
| Change vs last week | down−0.6% | down−0.4% |
| Rank in Live Chat & AI Support | #41 | #38 |
| Share of voice | 0% | 0.2% |
| Mentions this run | 0 | 1 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Pure Chat −0.39999999999999997pp over 1 weekly runs.
Engine by engine
Pure Chat leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportPure Chat
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0Pure Chat ranked higher
Features, pricing & fit
| Dimension | Chaport | Pure Chat |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $29 / mo | $39 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | SaaS | — |
| Integrations | 4000+ | — |
| Support | — | Email: support@purechat.com |
| Founded | 2014 | 2012 |
| Headquarters | Alhambra, California, United States | Scottsdale, Arizona |
| Employees | 11–50 | 11–50 |
| Funding | Bootstrapped | Seed · $2M raised |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Entrepreneurs and small teams that want to have better conversations with leads and customers. |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Pure Chat
Growth$39month, billed annually (includes 4 users)
PRO$79month, billed annually (includes 10 users)
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Pure Chat
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Pure Chat”, https://slateindex.ai/compare/chaport-vs-pure-chat, data of Nov 3, 2026. Licence: CC BY 4.0.