Pure Chat
The easiest & fastest way to add live chat to your website.
#38 of 44 in Live Chat & AI Support50% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Pure Chat ranks #38 of 44 in Live Chat & AI Support with an AI visibility score of 0.3 (SlateIndex, Nov 3, 2026).
- Pure Chat's visibility fell 0.4 points since the previous weekly run.
- Pure Chat is most visible on ChatGPT (0.9) and least on Perplexity (0).
- AI engines name Pure Chat in 1 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.
- zendesk.com is the source AI engines cite most in answers about Pure Chat, with 3 citations.
About
Company details for Pure Chat
Pure Chat is live chat software that adds a chat widget to a business website. Teams can reply with saved canned responses, customize the widget's design and behavior, and manage chats from iOS and Android mobile apps. The company also offers an AI bot called ArtiBot. It ranks #38 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 0.3 in the latest weekly run.
Founded in 2012 and headquartered in Scottsdale, Arizona, the company employs 11–50 people. It has raised about $2M. Its differentiator: simple and intuitive to set up, unlike enterprise-focused chat software.
- Website
- purechat.com
- Categories
- Live Chat & AI Support
- Company size
- 11–50 employees
- Headquarters
- Scottsdale, Arizona
- Founded
- 2012
- Company type
- Division of Ruby
- Funding
- Seed · $2M raised
- Pricing
- $39 per seat / mo · per seat
- Free trial
- 30-day free trial
- Platforms
- iOS, Android
- Support
- Email: support@purechat.com
Read from purechat.com, capterra.in, linkedin.com, yespress.io, aztechbeat.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Pure Chat lost 0.4 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.
Media
Website and product screenshots for Pure Chat
AI mentions & citations
Recent answers that name Pure Chat
Products & features
What Pure Chat sells
Pure Chat live chat widget
Customizable live chat widget for websites, with canned responses, transcripts and visitor tracking.
Pure Chat mobile apps
iOS and Android apps for managing website chats on the go.
ArtiBot
AI bot offered by Pure Chat.
Strengths engines cite
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Target market & buyers
Small businesses, entrepreneurs and small teams.
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Innovation Challenge prize (grant) | 2015 | $0M |
| Seed | 2015 | $2M |
| Latest known round | Total raised |
|---|---|
| Seed | $2M |
Recent developments
Competitive landscape
How Pure Chat compares with its top three alternatives
Pure Chat most often appears alongside Zendesk, Intercom, LiveChat in AI answers.
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 50% · Neutral 50% · Mixed 0% of 2 engine answers that mention Pure Chat
Praised for
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Criticised for
Pricing
Per seat pricing
Cite as: SlateIndex, “Pure Chat AI visibility profile”, https://slateindex.ai/brand/pure-chat, data of Nov 3, 2026. Licence: CC BY 4.0.