CognigyAI agents that get things done. On your platform.

WorkatoThe Control & Execution Platform to govern AI, connect apps and data, and orchestrate workflows and agents

Comparison · AI Agents · weekly run Nov 3

Cognigy vs Workato

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Workato is the stronger AI pick in AI Agents: it has a visibility score of 1.9 versus 0.9 for Cognigy, and ranks ahead in 100% of the answers that name both.

Choose Cognigy if…

Recognised as a Forrester Wave Leader for conversational AI
Named among leading customer-service voice and chat platforms
Evaluated in Gartner's Conversational AI Platforms research

Choose Workato if…

You want the brand AI engines rank higher (1.9 vs 0.9)
You need more native integrations (1200+ vs 110+)
You need a self-hosted or on-premises option
You need SOC 2 or HIPAA or GDPR or ISO 27001 or ISO/IEC 42001 coverage

AI visibility side by side

Latest weekly run · Nov 3

Metric	Cognigy	Workato
Visibility score	0.9%	1.9%
Change vs last week	New	New
Rank in AI Agents	#61	#44
Share of voice	0.4%	0.8%
Mentions this run	3	6
Positive in AI answers	—	17%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Cognigy 0pp · Workato 0pp over 0 weekly runs.

Engine by engine

Workato leads on 3 of 3 engines

ChatGPT

0.9%

2.8%

AI Mode

Perplexity

1.9%

2.8%

CognigyWorkato

Head to head in AI answers

1 engine answers name both brands

0Cognigy ranked higher

1Workato ranked higher

Prompt	Engine	Cognigy	Workato
Which AI Agents vendors do analysts recommend?	Perplexity	#16	#13

Features, pricing & fit

Dimension	Cognigy	Workato
Pricing model	—	Flat tiers
Entry price	—	Free; paid from $100 / mo
Free plan	—	Yes
Deployment	Standalone or inside NiCE CXone	Cloud-hosted, with on-premises gateways for on-premises applications and databases, Virtual Private Workato as an add-on, and multi-region options on Enterprise
Integrations	110+	1200+
Compliance	—	SOC 2, HIPAA, GDPR, ISO 27001, ISO/IEC 42001
Support	—	Live chat, documentation and community resources on Free and Pro, Priority support and dedicated success options on Enterprise, 24/7 product support and SLAs on Enterprise
Founded	—	2013
Headquarters	Düsseldorf, Germany	Palo Alto, California, United States
Employees	201–500	1,001–5,000
Funding	Seed · $175M raised	Series D · $420M raised
Best for	Enterprise customer service and contact center teams	Teams and enterprises that need to connect AI agents to business systems, from small teams starting on the Free and Pro plans to large organizations on Enterprise