Connecteam vs ServiceMax
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceMax is the stronger AI pick in Field Service Management: it has a visibility score of 10.6 versus 9.3 for Connecteam, and ranks ahead in 100% of the answers that name both.
Choose Connecteam if…
- Free plan for up to 10 users
- Streamlined mobile-first time tracking and task management
- 14-day free trial
- Transparent, scalable, budget-friendly pricing
Choose ServiceMax if…
- You want the brand AI engines rank higher (10.6 vs 9.3)
- AI answers describe it more positively (50% vs 35% positive)
- You need ISO 27001 coverage
- Built for asset-centric, complex equipment service
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Connecteam | ServiceMax |
|---|---|---|
| Visibility score | 9.3% | 10.6% |
| Change vs last week | New | New |
| Rank in Field Service Management | #13 | #12 |
| Share of voice | 3.2% | 4% |
| Mentions this run | 16 | 20 |
| Positive in AI answers | 35% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Connecteam 0pp · ServiceMax 0pp over 0 weekly runs.
Engine by engine
ServiceMax leads on 2 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Connecteam | ServiceMax |
|---|---|---|---|
| What are the best field service management tools in 2026? | ChatGPT | #13 | #10 |
| Compare the leading field service management platforms | Perplexity | #12 | #5 |
Features, pricing & fit
| Dimension | Connecteam | ServiceMax |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $29 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | — | Cloud-based |
| Compliance | — | ISO 27001 |
| Support | 24/7 live support via live chat and email, Dedicated success manager and implementation expert | — |
| Headquarters | New York City, NY, United States | — |
| Employees | 201–500 | — |
| Funding | Series C · $220M raised | Growth funding |
| Best for | Frontline and deskless teams, from small teams to global enterprises | — |
Plans side by side
Connecteam
ServiceMax
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Connecteam
- Free plan for up to 10 users
- Streamlined mobile-first time tracking and task management
- 14-day free trial
- Transparent, scalable, budget-friendly pricing
- Strong scheduling, GPS time tracking and workforce coordination
ServiceMax
- Built for asset-centric, complex equipment service
- Well suited to manufacturing, medical device and other asset-heavy industries
- Strong contract, warranty and SLA management
- Asset tracking and project costing for equipment maintenance
- Industry-proven leader and enterprise shortlist choice
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Connecteam vs ServiceMax”, https://slateindex.ai/compare/connecteam-vs-servicemax, data of Nov 3, 2026. Licence: CC BY 4.0.