CountlyPrivacy-focused digital analytics, now AI-ready
vs
GlassboxAI-powered customer intelligence insights for proactive, preventive and secure digital customer experiences.
Comparison · Product Analytics · weekly run Nov 3
Countly vs Glassbox
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Countly is the stronger AI pick in Product Analytics: it has a visibility score of 2.2 versus 2.2 for Glassbox.
Choose Countly if…
- You need a self-hosted or on-premises option
- You need ISO 27018 or TISAX Participant coverage
- free trial offered
Choose Glassbox if…
- AI answers describe it more positively (83% vs 17% positive)
- You need ISO 27701 or ISO 42001 or CSA STAR Level 1 coverage
- You prefer a larger, established vendor (201–500 employees)
- Strong enterprise performer blending quantitative analytics with qualitative context
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Countly | Glassbox |
|---|---|---|
| Visibility score | 2.2% | 2.2% |
| Change vs last week | up+0.4% | New |
| Rank in Product Analytics | #18 | #17 |
| Share of voice | 0.7% | 0.9% |
| Mentions this run | 4 | 4 |
| Positive in AI answers | 17% | 83% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Countly +0.40000000000000013pp · Glassbox +2.2pp over 1 weekly runs.
Engine by engine
Countly leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
CountlyGlassbox
Head to head in AI answers
0 engine answers name both brands
0Countly ranked higher
0Glassbox ranked higher
Features, pricing & fit
| Dimension | Countly | Glassbox |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | $175 / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | On-premise, self-hosted, or managed private cloud | Single-tenant cloud on AWS or Microsoft Azure, and multi-tenant cloud. |
| Compliance | ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, TISAX Participant | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701, ISO 42001, CSA STAR Level 1 |
| Support | Dedicated Customer Success Manager (Enterprise), Tailored onboarding and support (Enterprise), Service level agreement (Enterprise) | — |
| Founded | 2013 | 2010 |
| Headquarters | London, United Kingdom | London, United Kingdom |
| Employees | 51–200 | 201–500 |
| Funding | Seed (led by Seedcamp, with Notion Capital and angels) | Minority investment from Poalim Equity · $70M raised |
| Best for | Organizations that want product analytics with full data ownership, from growing teams that want a managed private cloud to regulated or security-conscious organizations that need self-hosting. | Highly regulated enterprises, such as financial services organisations, that need digital experience analytics with security and compliance. |
Plans side by side
Glassbox
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Countly
- free trial offered
- pricing requires plan-specific or sales-assisted quotes
- discount amount and trial duration not publicly specified
Glassbox
- Strong enterprise performer blending quantitative analytics with qualitative context
- Analysts frequently recommend it for combining event data with session replays
- Exceptionally high user ratings, around 4.8 to 4.9 out of 5 on G2
- Deep customer journey mapping and session playback
- Highest review rating among established web analytics tools
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Countly vs Glassbox”, https://slateindex.ai/compare/countly-vs-glassbox, data of Nov 3, 2026. Licence: CC BY 4.0.