Document360 vs Wiki.js
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Document360 is the stronger AI pick in Knowledge Management: it has a visibility score of 18.6 versus 0.3 for Wiki.js, and ranks ahead in 100% of the answers that name both.
Choose Document360 if…
- You want the brand AI engines rank higher (18.6 vs 0.3)
- AI answers describe it more positively (45% vs 0% positive)
- You need SOC 2 Type II or ISO 27001:2022 or GDPR ready coverage
- AI-powered platform for internal SOPs and help centers
Choose Wiki.js if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Document360 | Wiki.js |
|---|---|---|
| Visibility score | 18.6% | 0.3% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #5 | #46 |
| Share of voice | 5.9% | 0.2% |
| Mentions this run | 32 | 1 |
| Positive in AI answers | 45% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Document360 0pp · Wiki.js 0pp over 0 weekly runs.
Engine by engine
Document360 leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Document360 | Wiki.js |
|---|---|---|---|
| What are the best Knowledge Management tools in 2026? | Perplexity | #5 | #12 |
Features, pricing & fit
| Dimension | Document360 | Wiki.js |
|---|---|---|
| Deployment | Cloud SaaS on Azure, with private and regional hosting available. | Self-hosted, on Docker, Kubernetes or any platform that runs Node.js and Postgres |
| Integrations | 60+ | — |
| Compliance | SOC 2 Type II, ISO 27001:2022, GDPR ready | — |
| Support | Dedicated success manager, Onboarding sessions, Best practice training, One-to-one training with knowledge management experts | — |
| Founded | 2017 | 2017 |
| Headquarters | Swanley, England | — |
| Employees | 201–500 | — |
| Funding | Bootstrapped | — |
| Best for | Support, technical writing, product management and engineering teams that publish customer-facing or internal documentation. | Individuals and teams that want a self-hosted, free wiki they fully control, from small side projects to wikis with thousands of contributors |
Pros and cons
Themes from the AI answers that mention each brand
Document360
- AI-powered platform for internal SOPs and help centers
- dedicated knowledge base for help centers and user guides
- strong for software and API documentation
- flexible pricing with startup programs and discounts
- listed among the strongest knowledge management tools
- sales-led, quote-based pricing rather than transparent
- higher cost for published plans
Wiki.js
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Document360 vs Wiki.js”, https://slateindex.ai/compare/document360-vs-wiki-js, data of Nov 3, 2026. Licence: CC BY 4.0.