FieldEdgePremium Field Service Management Software for Mechanical Contractors.
vs
ServiceTitanAI software for commercial and residential trades
Comparison · Field Service Management · weekly run Nov 3
FieldEdge vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 3.5 for FieldEdge, and ranks ahead in 86% of the answers that name both.
Choose FieldEdge if…
- You need SOC 2 or GDPR compliance coverage
- Flat tiers pricing suits your budget better than per seat
- Recommended for HVAC and plumbing businesses
- Listed as a strong alternative among field service platforms
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 3.5)
- AI answers describe it more positively (23% vs 14% positive)
- You prefer a larger, established vendor (1,001–5,000 employees)
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | FieldEdge | ServiceTitan |
|---|---|---|
| Visibility score | 3.5% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #23 | #5 |
| Share of voice | 1.5% | 8.3% |
| Mentions this run | 8 | 40 |
| Positive in AI answers | 14% | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
FieldEdge 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FieldEdgeServiceTitan
Head to head in AI answers
7 engine answers name both brands
1FieldEdge ranked higher
6ServiceTitan ranked higher
| Prompt | Engine | FieldEdge | ServiceTitan |
|---|---|---|---|
| Alternatives to the most popular field service management software | ChatGPT | #4 | #1 |
| Alternatives to the most popular field service management software | Perplexity | #7 | #1 |
| Which field service management software has transparent pricing? | ChatGPT | #11 | #9 |
| Which field service management software has transparent pricing? | Perplexity | #8 | #5 |
| Which field service management tools offer annual discounts? | AI Mode | #7 | #6 |
| Which field service management tools offer annual discounts? | Perplexity | #8 | #12 |
| Official website of the top field service management software vendors | ChatGPT | #13 | #9 |
Features, pricing & fit
| Dimension | FieldEdge | ServiceTitan |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | Contact sales |
| Free plan | No | No |
| Deployment | Cloud-based SaaS | Cloud-based |
| Integrations | — | 70+ |
| Compliance | SOC 2, GDPR compliance | — |
| Support | Chat (Select plan), Email and phone (Premier plan), Dedicated customer success representative (Elite plan) | — |
| Founded | 1980 | 2012 |
| Headquarters | Atlanta, Georgia, United States | Glendale, California, US |
| Employees | 201–500 | 1,001–5,000 |
| Funding | Series A · $10M raised | IPO · $1100M raised |
| Best for | Small and mid-sized HVAC, plumbing and electrical contractors running multiple trucks. | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
ServiceTitan
StarterCustomper technician
EssentialsCustomper technician
The WorksCustomper technician
Pros and cons
Themes from the AI answers that mention each brand
FieldEdge
- Recommended for HVAC and plumbing businesses
- Listed as a strong alternative among field service platforms
- Requires custom quote-based contracts and sales contact for pricing
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “FieldEdge vs ServiceTitan”, https://slateindex.ai/compare/fieldedge-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.