FreshworksAI-powered, unified service operations platform
vs
HappeoThe intranet your whole company trusts for small and medium companies
Comparison · Knowledge Management · weekly run Nov 3
Freshworks vs Happeo
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Freshworks is the stronger AI pick in Knowledge Management: it has a visibility score of 1.3 versus 0 for Happeo.
Choose Freshworks if…
- You want the brand AI engines rank higher (1.3 vs 0)
- You need SOC 2 Type II or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
Choose Happeo if…
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Happeo |
|---|---|---|
| Visibility score | 1.3% | 0% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #41 | #50 |
| Share of voice | 0.6% | 0% |
| Mentions this run | 3 | 0 |
| Positive in AI answers | 26% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks 0pp · Happeo 0pp over 0 weekly runs.
Engine by engine
Freshworks leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksHappeo
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Happeo ranked higher
Features, pricing & fit
| Dimension | Freshworks | Happeo |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Contact sales |
| Free plan | — | No |
| Deployment | Cloud | Cloud-hosted; data stored on Google Cloud Platform |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | ISO 27001, GDPR |
| Support | — | Help center, Email, WhatsApp, Phone |
| Founded | 2010 | 2017 |
| Headquarters | San Mateo, California, United States | Helsinki, Finland |
| Employees | 5,000+ | 51–200 |
| Funding | IPO | Series B · $54M raised |
| Best for | — | Small and medium companies that have outgrown drive, email and chat and need one official place for company knowledge. |
Plans side by side
Freshworks
Pricing not available.
Happeo
StarterCustomnot published
GrowthCustomnot published
EnterpriseCustomnot published
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Happeo
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Freshworks vs Happeo”, https://slateindex.ai/compare/freshworks-vs-happeo, data of Nov 3, 2026. Licence: CC BY 4.0.