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FreshworksAI-powered, unified service operations platform
vs
MauticFree your marketing with Mautic
Comparison · Sales Engagement · weekly run Nov 3

Freshworks vs Mautic

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Freshworks is the stronger AI pick in Sales Engagement: it has a visibility score of 0 versus 0 for Mautic.

Choose Freshworks if…

  • You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
  • Affordable pricing and good value
  • Free tier or free trial available
  • Intuitive, easy-to-use interface

Choose Mautic if…

  • AI answers describe it more positively (50% vs 26% positive)
  • free open-source option

AI visibility side by side

Latest weekly run · Nov 3

Metric Freshworks Mautic
Visibility score0%0%
Change vs last weekdown−0.4%no change0%
Rank in Sales Engagement#49#51
Share of voice0%0%
Mentions this run00
Positive in AI answers26%50%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Freshworks 0%

Freshworks −0.4pp · Mautic 0pp over 1 weekly runs.

Engine by engine

Freshworks leads on 0 of 3 engines

ChatGPT
0%
0%
AI Mode
0%
0%
Perplexity
0%
0%
FreshworksMautic

Head to head in AI answers

0 engine answers name both brands

0Freshworks ranked higher
0Mautic ranked higher

Features, pricing & fit

DimensionFreshworksMautic
DeploymentCloudSelf-hosted, Managed Mautic, or cloud-based through hosting providers
ComplianceSOC 2 Type II, ISO 27001, ISO 27701, PCI DSS—
Support—Community forums for free support, Dedicated support manager on Professional and Enterprise plans
Founded20102014
HeadquartersSan Mateo, California, United StatesBoston, MA, United States
Employees5,000+—
FundingIPOSeries A · $6M raised
Best for—Organizations that want open source marketing automation and full control over where their data lives

Pros and cons

Themes from the AI answers that mention each brand

Freshworks

  • Affordable pricing and good value
  • Free tier or free trial available
  • Intuitive, easy-to-use interface
  • Fast deployment and quick time-to-value
  • Strong AI and automation features
  • Per-minute charges for advanced calling features

Mautic

  • free open-source option

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

    Cite as: SlateIndex, “Freshworks vs Mautic”, https://slateindex.ai/compare/freshworks-vs-mautic, data of Nov 3, 2026. Licence: CC BY 4.0.