FreshworksAI-powered, unified service operations platform
vs
NetHunt CRMAI sales CRM for every channel, built into Gmail
Comparison · CRM · weekly run Nov 3
Freshworks vs NetHunt CRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Freshworks is the stronger AI pick in CRM: it has a visibility score of 18 versus 1.2 for NetHunt CRM.
Choose Freshworks if…
- You want the brand AI engines rank higher (18 vs 1.2)
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
Choose NetHunt CRM if…
- AI answers describe it more positively (100% vs 26% positive)
- Best for lean Google Workspace teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | NetHunt CRM |
|---|---|---|
| Visibility score | 18% | 1.2% |
| Change vs last week | up+2.6% | down−0.9% |
| Rank in CRM | #6 | #30 |
| Share of voice | 5.9% | 0.5% |
| Mentions this run | 28 | 2 |
| Positive in AI answers | 26% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks +2.5999999999999996pp · NetHunt CRM −0.9000000000000001pp over 1 weekly runs.
Engine by engine
Freshworks leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksNetHunt CRM
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0NetHunt CRM ranked higher
Features, pricing & fit
| Dimension | Freshworks | NetHunt CRM |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $30 per seat / mo |
| Free plan | — | No |
| Deployment | Cloud | Cloud (SaaS), Google Workspace add-on |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | — |
| Support | — | Help center, Product videos, User community, Webinars |
| Founded | 2010 | 2015 |
| Headquarters | San Mateo, California, United States | Middletown, Delaware, United States |
| Employees | 5,000+ | 11–50 |
| Funding | IPO | Google for Startups Ukraine Support Fund (grant) |
| Best for | — | Small and growing sales teams that work in Gmail and Google Workspace |
Plans side by side
Freshworks
Pricing not available.
NetHunt CRM
Basic$30user/month, billed monthly ($24 billed annually)
Basic Plus$42user/month, billed monthly ($34 billed annually)
Business$60user/month, billed monthly (annual: talk to us)
Business Plus$84user/month, billed monthly (annual: talk to us)
CustomCustomuser/month, annual only
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
NetHunt CRM
- Best for lean Google Workspace teams
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs NetHunt CRM”, https://slateindex.ai/compare/freshworks-vs-nethunt-crm, data of Nov 3, 2026. Licence: CC BY 4.0.