FreshworksAI-powered, unified service operations platform
vs
NuclinoYour team's collective brain
Comparison · Knowledge Management · weekly run Nov 3
Freshworks vs Nuclino
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Nuclino is the stronger AI pick in Knowledge Management: it has a visibility score of 14.1 versus 1.3 for Freshworks.
Choose Freshworks if…
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
- Free tier or free trial available
Choose Nuclino if…
- You want the brand AI engines rank higher (14.1 vs 1.3)
- AI answers describe it more positively (65% vs 26% positive)
- Lightning-fast, minimalist, distraction-free interface
- Lightweight, fast real-time collaboration
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Nuclino |
|---|---|---|
| Visibility score | 1.3% | 14.1% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #41 | #8 |
| Share of voice | 0.6% | 3.8% |
| Mentions this run | 3 | 20 |
| Positive in AI answers | 26% | 65% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks 0pp · Nuclino 0pp over 0 weekly runs.
Engine by engine
Nuclino leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksNuclino
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Nuclino ranked higher
Features, pricing & fit
| Dimension | Freshworks | Nuclino |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Cloud | Cloud service |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | — |
| Support | — | Help center, Email support, Priority email support on Starter and Business plans |
| Founded | 2010 | 2015 |
| Headquarters | San Mateo, California, United States | Munich, Germany |
| Employees | 5,000+ | 1–10 |
| Funding | IPO | Latest round, listed as Other Investors with Center for Digital Technology and Management (date and amount not disclosed |
| Best for | — | Teams that want docs, knowledge and projects in one simple, fast workspace |
Plans side by side
Freshworks
Pricing not available.
Nuclino
Free$0per user per month
StarterCustomper user per month
BusinessCustomper user per month
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Nuclino
- Lightning-fast, minimalist, distraction-free interface
- Lightweight, fast real-time collaboration
- Simple, easy-to-use team wiki with search
- Transparent pricing with functional free tier
- Strong recommendation for internal team knowledge management
- Free tier limited on content or storage
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Freshworks vs Nuclino”, https://slateindex.ai/compare/freshworks-vs-nuclino, data of Nov 3, 2026. Licence: CC BY 4.0.