Gainsight PX vs Smartlook
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Gainsight PX is the stronger AI pick in Product Analytics: it has a visibility score of 7.9 versus 0 for Smartlook.
Choose Gainsight PX if…
- You want the brand AI engines rank higher (7.9 vs 0)
- AI answers describe it more positively (60% vs 0% positive)
- You need SOC 2 Type II or ISO/IEC 27001:2022 or GDPR or HIPAA or CCPA coverage
- Blends product analytics with in-app engagements
Choose Smartlook if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gainsight PX | Smartlook |
|---|---|---|
| Visibility score | 7.9% | 0% |
| Change vs last week | down−2.8% | no change0% |
| Rank in Product Analytics | #10 | #29 |
| Share of voice | 3% | 0% |
| Mentions this run | 14 | 0 |
| Positive in AI answers | 60% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gainsight PX −2.799999999999999pp · Smartlook 0pp over 1 weekly runs.
Engine by engine
Gainsight PX leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Gainsight PX | Smartlook |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | Cloud-based | Cloud |
| Integrations | 110+ | — |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA | — |
| Support | — | Online support until the Last Day of Support, Dedicated Account Manager, Email support@smartlook.com, Self-support documentation |
| Headquarters | San Francisco, CA, United States | — |
| Employees | 1,001–5,000 | — |
| Funding | Series E | Series A · $4M raised |
| Best for | — | Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams. |
Plans side by side
Smartlook
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Smartlook
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gainsight PX vs Smartlook”, https://slateindex.ai/compare/gainsight-px-vs-smartlook, data of Nov 3, 2026. Licence: CC BY 4.0.