Gainsight PX
Drive adoption with in-app guidance that meets users where they get stuck.
#10 of 30 in Product Analytics20,000 customers (per gainsight.com)60% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Gainsight PX ranks #10 of 30 in Product Analytics with an AI visibility score of 7.9 (SlateIndex, Nov 3, 2026).
- Gainsight PX's visibility fell 2.8 points since the previous weekly run.
- Gainsight PX is most visible on Perplexity (14.3) and least on ChatGPT (2.4).
- AI engines name Gainsight PX in 12 of the 30 Product Analytics buyer prompts SlateIndex tracks.
- gainsight.com is the source AI engines cite most in answers about Gainsight PX, with 14 citations.
About
Company details for Gainsight PX
Gainsight PX is the product experience module of Gainsight's customer success platform. It provides product analytics, in-app guides and engagements, an in-app hub, and user surveys and feedback for tracking and driving product adoption. It is cloud-based and sold alongside Gainsight's other customer success products. It ranks #10 of 30 in Product Analytics on SlateIndex and has a visibility score of 7.9 in the latest weekly run.
- Website
- gainsight.com
- Categories
- Product Analytics
- Company size
- 1,001–5,000 employees
- Headquarters
- San Francisco, CA, United States
- Company type
- Division of Gainsight
- Funding
- Series E
- Customers
- 20,000 · per gainsight.com/company
- Pricing
- Contact sales · flat tiers
- Free trial
- —
- Deployment
- Cloud-based
- Platforms
- Web, Mobile, Desktop
- Integrations
- 110+ native
- Compliance
- SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA
Read from linkedin.com, gainsight.com, g2.com, trust.gainsight.com, capterra.co.uk, getlatka.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Gainsight PX lost 2.8 points over 1 weekly run in Product Analytics. Amplitude leads the category at 79.4%.
Media
Website and product screenshots for Gainsight PX
AI mentions & citations
Recent answers that name Gainsight PX
Top product analytics tool options for B2B SaaS companies
Gainsight PX : Best for Customer Success (CS) alignment .
Top product analytics tool options for B2B SaaS companies
What are the best Product Analytics tools in 2026?
Alternatives to the most popular product analytics tool
Why it's an alternative: Gainsight PX blends product analytics with in-app engagements and directly feeds behavioral insights into customer health scores, making it ideal for B2B account…
Top product analytics tool options for B2B SaaS companies
For most B2B SaaS companies, the strongest shortlist is June, Amplitude, Mixpanel, PostHog, Heap, Pendo, and Gainsight PX.
Products & features
What Gainsight PX sells
Product Analytics
Product usage analytics for roadmap and customer health decisions.
In-App Guides & Engagements
Digital in-app engagements that increase product adoption.
In-App Hub
In-app hub for guidance and help content, formerly KC Bot.
User Surveys & Feedback
Surveys and user feedback collected inside the product.
Strengths engines cite
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Target market & buyers
Enterprise and mid-market companies
Notable customers include Okta, LinkedIn, DocuSign, Zoom, Notion, Pipedrive, Rockwell Automation, Hootsuite.
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2012 | $0M |
| Series B | 2013 | $21M |
| Series C | 2014 | $26M |
| Series D | 2015 | $52M |
| Series E | 2017 | $52M |
| Latest known round | Total raised |
|---|---|
| Series E | — |
Recent developments
- Oct 2026CompanyNamed a Leader in 2026 Gartner Magic Quadrant for Customer Success Management Platforms
Gainsight was named a Leader in the 2026 Gartner Magic Quadrant for Customer Success Management Platforms, its third consecutive year.
- Sep 2026ProductPX release improves targeting in the in-app hub
A Gainsight PX release improved targeting in the in-app hub.
- Sep 2026PartnershipAgentforce and Slack integrations announced
Gainsight announced new Agentforce and Slack integrations.
- Jul 2026CompanyThree executive appointments, including a Chief Security Officer
Gainsight announced three executive appointments, including a new Chief Security Officer.
- May 2026ProductFull Gainsight platform now agentic
Gainsight said the full Gainsight platform is now agentic.
Competitive landscape
How Gainsight PX compares with its top three alternatives
Gainsight PX most often appears alongside Amplitude, Mixpanel, PostHog in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Gainsight PX | 7.9% | 3% | down−2.8% | Contact sales |
| Amplitude | 79.4% | 16.4% | up+2.7% | Free plan |
| Mixpanel | 77% | 16% | up+2.4% | Free plan |
| PostHog | 56.6% | 14.1% | up+1.2% | Free plan |
| Pendo | 25.2% | 8.4% | down−0.7% | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 60% · Neutral 20% · Mixed 20% of 5 engine answers that mention Gainsight PX
Praised for
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Criticised for
Pricing
Flat tiers pricing
Cite as: SlateIndex, “Gainsight PX AI visibility profile”, https://slateindex.ai/brand/gainsight-px, data of Nov 3, 2026. Licence: CC BY 4.0.