Skip to content
SlateIndex
vs
Microsoft Dynamics 365Agentic CRM and ERP business applications from Microsoft
Comparison · CRM · weekly run Nov 3

Google Sheets vs Microsoft Dynamics 365

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 2.6 for Google Sheets, and ranks ahead in 0% of the answers that name both.

Choose Google Sheets if…

  • You need ISO/IEC 27001:2022 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 coverage
  • Free, lightweight option for managing leads and sales
  • Serves as a primary database for prospect lists
  • Usable for manual customer support ticket workflows

Choose Microsoft Dynamics 365 if…

  • You want the brand AI engines rank higher (30.7 vs 2.6)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 coverage
  • Deep integration with the Microsoft ecosystem
  • Enterprise-scale CRM and ERP suite

AI visibility side by side

Latest weekly run · Nov 3

Metric Google Sheets Microsoft Dynamics 365
Visibility score2.6%30.7%
Change vs last weekNewup+10.7%
Rank in CRM#21#5
Share of voice0.5%7.5%
Mentions this run235
Positive in AI answers—29%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Google Sheets 3%

Google Sheets +2.6pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.

Engine by engine

Microsoft Dynamics 365 leads on 3 of 3 engines

ChatGPT
4.2%
44.8%
AI Mode
3.7%
19.6%
Perplexity
0%
27.6%
Google SheetsMicrosoft Dynamics 365

Head to head in AI answers

1 engine answers name both brands

1Google Sheets ranked higher
0Microsoft Dynamics 365 ranked higher
PromptEngineGoogle SheetsMicrosoft Dynamics 365
How do companies manage leads and close more deals without a dedicated tool? AI Mode#1#2

Features, pricing & fit

DimensionGoogle SheetsMicrosoft Dynamics 365
ComplianceISO/IEC 27001:2022, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2, SOC 3ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3
Support—Technical support, Community, Documentation, Partner network
HeadquartersMountain View, CaliforniaRedmond, Washington, USA
Employees5,000+5,000+
Best for—Organizations already using Microsoft 365 that want CRM and ERP apps in one suite.

Pros and cons

Themes from the AI answers that mention each brand

Google Sheets

  • Free, lightweight option for managing leads and sales
  • Serves as a primary database for prospect lists
  • Usable for manual customer support ticket workflows

    Microsoft Dynamics 365

    • Deep integration with the Microsoft ecosystem
    • Enterprise-scale CRM and ERP suite
    • Copilot AI integration for structured sales workflows
    • Strong analytical dimensions functionality in Business Central

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “Google Sheets vs Microsoft Dynamics 365”, https://slateindex.ai/compare/google-sheets-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.