GorillaDesk vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 1.6 for GorillaDesk, and ranks ahead in 33% of the answers that name both.
Choose GorillaDesk if…
- Flat tiers pricing suits your budget better than per seat
- easy to compare published savings
- free trial available
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 1.6)
- Per seat pricing suits your budget better than flat tiers
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
AI visibility side by side
Latest weekly run · Nov 3
| Metric | GorillaDesk | ServiceTitan |
|---|---|---|
| Visibility score | 1.6% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #27 | #5 |
| Share of voice | 0.7% | 8.3% |
| Mentions this run | 4 | 40 |
| Positive in AI answers | — | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
GorillaDesk 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
Head to head in AI answers
3 engine answers name both brands
| Prompt | Engine | GorillaDesk | ServiceTitan |
|---|---|---|---|
| Alternatives to the most popular field service management software | ChatGPT | #16 | #1 |
| Which field service management tools offer annual discounts? | ChatGPT | #5 | #6 |
| Which field service management tools offer annual discounts? | Perplexity | #6 | #12 |
Features, pricing & fit
| Dimension | GorillaDesk | ServiceTitan |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | $49 / mo | Contact sales |
| Free plan | No · 14-day trial | No |
| Onboarding fee | Included | — |
| Deployment | Cloud-hosted application | Cloud-based |
| Integrations | — | 70+ |
| Support | Email, Phone, Chat | — |
| Founded | 2013 | 2012 |
| Headquarters | — | Glendale, California, US |
| Employees | — | 1,001–5,000 |
| Funding | Funding round (amount and date not disclosed) | IPO · $1100M raised |
| Best for | Pest control operators, and green service and hybrid field companies that need an all-in-one operating system | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
GorillaDesk
ServiceTitan
Pros and cons
Themes from the AI answers that mention each brand
GorillaDesk
- easy to compare published savings
- free trial available
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “GorillaDesk vs ServiceTitan”, https://slateindex.ai/compare/gorilladesk-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.