HelpDocs vs Wiki.js
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HelpDocs is the stronger AI pick in Knowledge Management: it has a visibility score of 2.9 versus 0.3 for Wiki.js.
Choose HelpDocs if…
- You want the brand AI engines rank higher (2.9 vs 0.3)
- Best customer-facing knowledge base
- Worth considering for customer-facing documentation
Choose Wiki.js if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | HelpDocs | Wiki.js |
|---|---|---|
| Visibility score | 2.9% | 0.3% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #24 | #46 |
| Share of voice | 0.8% | 0.2% |
| Mentions this run | 4 | 1 |
| Positive in AI answers | — | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
HelpDocs 0pp · Wiki.js 0pp over 0 weekly runs.
Engine by engine
HelpDocs leads on 2 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | HelpDocs | Wiki.js |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $129 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Hosted knowledge base with custom domain, SSL certificate, and subfolder hosting | Self-hosted, on Docker, Kubernetes or any platform that runs Node.js and Postgres |
| Support | Priority support on the Enterprise plan, Written security reviews and a signed DPA on the Enterprise plan, Docs and help for HelpDocs on the company website | — |
| Founded | 2016 | 2017 |
| Headquarters | London, United Kingdom | — |
| Employees | 1–10 | — |
| Funding | Bootstrapped | — |
| Best for | Small and growing teams that want one maintained set of answers for customers, staff and AI tools, without a full support suite. | Individuals and teams that want a self-hosted, free wiki they fully control, from small side projects to wikis with thousands of contributors |
Plans side by side
HelpDocs
Wiki.js
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
HelpDocs
- Best customer-facing knowledge base
- Worth considering for customer-facing documentation
Wiki.js
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “HelpDocs vs Wiki.js”, https://slateindex.ai/compare/helpdocs-vs-wiki-js, data of Nov 3, 2026. Licence: CC BY 4.0.