HelplyThe complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action.
vs
TwentyThe #1 Open Source CRM for modern teams.
Comparison · Sales Engagement · weekly run Nov 3
Helply vs Twenty
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Helply is the stronger AI pick in Sales Engagement: it has a visibility score of 1.5 versus 0 for Twenty.
Choose Helply if…
- You want the brand AI engines rank higher (1.5 vs 0)
- You need GDPR coverage
- You prefer a larger, established vendor (11–50 employees)
- Usage-based pricing suits your budget better than per seat
Choose Twenty if…
- You want a free plan to start
- Per seat pricing suits your budget better than usage-based
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Helply | Twenty |
|---|---|---|
| Visibility score | 1.5% | 0% |
| Change vs last week | down−1.9% | no change0% |
| Rank in Sales Engagement | #34 | #58 |
| Share of voice | 0.7% | 0% |
| Mentions this run | 5 | 0 |
| Positive in AI answers | 0% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Helply −2pp · Twenty 0pp over 1 weekly runs.
Engine by engine
Helply leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
HelplyTwenty
Head to head in AI answers
0 engine answers name both brands
0Helply ranked higher
0Twenty ranked higher
Features, pricing & fit
| Dimension | Helply | Twenty |
|---|---|---|
| Pricing model | Usage-based | Per seat |
| Entry price | $49 / mo | Free; paid from $9 per seat / mo |
| Free plan | No · 14-day trial | Yes |
| Deployment | Cloud | Self-hosted or managed cloud |
| Integrations | 60+ | — |
| Compliance | SOC 2 Type II, GDPR | SOC 2 Type II |
| Support | — | Community, Email and chat, Priority support, Dedicated support and SLA |
| Founded | 2025 | 2023 |
| Headquarters | Newport, Rhode Island, United States | San Francisco, California, United States |
| Employees | 11–50 | 1–10 |
| Funding | — | Series B · $105M raised |
| Best for | SaaS, ecommerce, marketplace and consumer app teams whose support volume is growing faster than their team. | Technical teams that want a custom CRM they can own, extend with code and adapt as the business grows. |
Plans side by side
Helply
Credits$49month (500 credits block; larger blocks priced higher)
EnterpriseCustom
Pros and cons
Themes from the AI answers that mention each brand
Helply
- Budget-friendly alternative
- Native Salesforce integration
- Strong Forrester Leader evaluation
- Strong adoption among enterprise account executives
- Recommended for Salesforce-centric teams
- No published pricing; custom quote required
Twenty
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Helply vs Twenty”, https://slateindex.ai/compare/helply-vs-twenty, data of Nov 3, 2026. Licence: CC BY 4.0.