HexThe Analytics platform for humans and agents
vs
SalesforceThe #1 AI CRM
Comparison · Business Intelligence · weekly run Nov 2
Hex vs Salesforce
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Salesforce is the stronger AI pick in Business Intelligence: it has a visibility score of 19.5 versus 1.9 for Hex, and ranks ahead in 0% of the answers that name both.
Choose Hex if…
- AI answers describe it more positively (67% vs 21% positive)
- You need SOC 2 Type II or HIPAA or GDPR or SOC 1 Type II coverage
- Suited to technical, data-heavy founders
Choose Salesforce if…
- You want the brand AI engines rank higher (19.5 vs 1.9)
- You need ISO 27001:2022 or ISO 27017 or ISO 27018 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
- You prefer a larger, established vendor (5,000+ employees)
- Powerful reporting, automation and customisation
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Hex | Salesforce |
|---|---|---|
| Visibility score | 1.9% | 19.5% |
| Change vs last week | New | New |
| Rank in Business Intelligence | #25 | #8 |
| Share of voice | 0.6% | 4.7% |
| Mentions this run | 3 | 23 |
| Positive in AI answers | 67% | 21% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Hex 0pp · Salesforce 0pp over 0 weekly runs.
Engine by engine
Salesforce leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
HexSalesforce
Head to head in AI answers
1 engine answers name both brands
1Hex ranked higher
0Salesforce ranked higher
| Prompt | Engine | Hex | Salesforce |
|---|---|---|---|
| Best business intelligence tool for startups | ChatGPT | #6 | #8 |
Features, pricing & fit
| Dimension | Hex | Salesforce |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $36 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Multi-tenant cloud on AWS, with EU multi-tenant and single-tenant options | Cloud (SaaS) |
| Integrations | 30+ | — |
| Compliance | SOC 2 Type II, HIPAA, GDPR, SOC 1 Type II | ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST |
| Support | Email, In-product messenger, Technical documentation, Slack and Microsoft Teams with Enterprise SLA | Phone, Trailblazer Community, Success Plans, Trailhead training |
| Founded | 2019 | 1999 |
| Headquarters | San Francisco, CA, United States | San Francisco, California |
| Employees | 51–200 | 5,000+ |
| Funding | Series D | — |
| Best for | Data teams and business users who need self-serve analytics with trusted, governed answers | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform |
Plans side by side
Hex
Community$0free
Professional$36per Editor / month
Team$75per Editor / month
EnterpriseCustomcustom
Salesforce
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Hex
- Suited to technical, data-heavy founders
- Team plans can be costly, rising to $500+ per month with more seats
Salesforce
- Powerful reporting, automation and customisation
- Market leader and gold standard CRM
- Deep ecosystem and strong CRM integrations
- Built for large enterprises and scaling
- Free trial to test its features
- Requires a dedicated administrator to manage
- High enterprise pricing
- Heavy, slow implementation that suits large budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Hex vs Salesforce”, https://slateindex.ai/compare/hex-vs-salesforce, data of Nov 2, 2026. Licence: CC BY 4.0.