IBM Maximo vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 0.3 for IBM Maximo.
Choose IBM Maximo if…
- You need ISO 27001 coverage
- You prefer a larger, established vendor (5,000+ employees)
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 0.3)
- AI answers describe it more positively (23% vs 0% positive)
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
AI visibility side by side
Latest weekly run · Nov 3
| Metric | IBM Maximo | ServiceTitan |
|---|---|---|
| Visibility score | 0.3% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #36 | #5 |
| Share of voice | 0.2% | 8.3% |
| Mentions this run | 1 | 40 |
| Positive in AI answers | 0% | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
IBM Maximo 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | IBM Maximo | ServiceTitan |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Contact sales |
| Free plan | — | No |
| Deployment | SaaS on IBM Cloud; MAS 9.x also runs on Red Hat OpenShift | Cloud-based |
| Integrations | — | 70+ |
| Compliance | ISO 27001 | — |
| Founded | — | 2012 |
| Headquarters | Armonk, NY | Glendale, California, US |
| Employees | 5,000+ | 1,001–5,000 |
| Funding | — | IPO · $1100M raised |
| Best for | — | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
IBM Maximo
Pricing not available.
ServiceTitan
Pros and cons
Themes from the AI answers that mention each brand
IBM Maximo
Profile in progress.
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “IBM Maximo vs ServiceTitan”, https://slateindex.ai/compare/ibm-maximo-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.