IBM Maximo

New

Intelligent scheduling, dispatch and mobile asset data for field service teams

Field Service ManagementArmonk, NY5,000+ employees

#36 of 39 in Field Service Management

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Visibility score

0.3%

New vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run Nov 9, 2026

IBM Maximo ranks #36 of 39 in Field Service Management with an AI visibility score of 0.3 (SlateIndex, Nov 3, 2026).
IBM Maximo is most visible on ChatGPT (0.9) and least on Perplexity (0).
AI engines name IBM Maximo in 1 of the 30 Field Service Management buyer prompts SlateIndex tracks.
isg-one.com is the source AI engines cite most in answers about IBM Maximo, with 2 citations.

About

Company details for IBM Maximo

IBM Maximo Field Service Management provides intelligent scheduling, smart dispatching and mobile access to asset data, integrated with back-office systems. Maximo Optimizer applies AI and machine learning to scheduling and dispatch, with geospatial route optimization and mobile inventory visibility. It is offered as part of the Maximo Application Suite. It ranks #36 of 39 in Field Service Management on SlateIndex and has a visibility score of 0.3 in the latest weekly run.

Website: ibm.com
Categories: Field Service Management
Company size: 5,000+ employees
Headquarters: Armonk, NY
Company type: Division of IBM
Deployment: SaaS on IBM Cloud; MAS 9.x also runs on Red Hat OpenShift
Platforms: Red Hat OpenShift
Compliance: ISO 27001

Read from atlas.verdantix.com, g2.com, ibm.com, naviam.io, newsroom.ibm.com · refreshed Nov 3, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

0.3%

across Field Service Management answers, weighted by position

ChatGPT0.9%

AI Mode0%

Perplexity0%

Change

New

vs last week’s run

Category rank

#36 of 39

in Field Service Management

Mentions

in this week’s run

Share of voice

0.2%

of AI mentions in Field Service Management

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now0.3%

30-day change—

High · low0.3% · 0.3%

Rank#36

Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.

AI mentions & citations

Recent answers that name IBM Maximo

All prompts

Best field service management software for enterprise

ChatGPT · run of Nov 3

Products & features

What IBM Maximo sells

Maximo Field Service Management

Intelligent scheduling, smart dispatching and mobile access to asset data.

Maximo Optimizer

AI and machine learning for scheduling and dispatch, with geospatial route optimization.

Maximo Mobile

Offline-capable mobile app for field technicians.

Maximo Scheduler

Scheduling module in the MAS field service set.

Maximo Spatial

Geospatial module in the MAS field service set.

Maximo Collaborate

Collaboration module in the MAS field service set.

Maximo Assistant

Generative AI assistant added in MAS 9.1.

Maximo Application Suite

Unified asset and facilities platform that includes field service management.

Target market & buyers

Notable customers include Spendrups, VPI, Downer, Sund & Bælt, Transport for London, The Royal Melbourne Hospital, New York Power Authority, Riyadh Airports.

Industry	Primary use case
Public transport	Maintenance and field service; Transport for London cites 10,000 field technicians supported by Maximo

Funding & recent developments

Funding

Latest known round	Total raised
—	—

Recent developments

Dec 2025ProductMaximo Condition Insight published
IBM published Maximo Condition Insight, an agentic AI asset performance capability.
Sep 2025ProductBase support ends for Maximo 7.6.1
IBM stopped base support for Maximo 7.6.1 and points customers to MAS.
Jun 2025ProductMAS 9.1 becomes generally available
MAS 9.1 became generally available, adding Maximo Assistant, a generative AI assistant, and Asset Investment Planning.

Competitive landscape

How IBM Maximo compares with its top three alternatives

All alternatives

IBM Maximo most often appears alongside Salesforce, Microsoft Dynamics 365 Field Service, IFS in AI answers.

vsIBM Maximo vs Salesforce0.3% vs 46.2% visibility · Salesforce leadsFull comparison vsIBM Maximo vs Microsoft Dynamics 365 Field Service0.3% vs 30.5% visibility · Microsoft Dynamics 365 Field Service leadsFull comparison vsIBM Maximo vs IFS0.3% vs 18.7% visibility · IFS leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
IBM Maximo	0.3%	0.2%	New	Pricing not available
Salesforce	46.2%	9.6%	New	Pricing not available
Microsoft Dynamics 365 Field Service	30.5%	7.7%	New	Pricing not available
IFS	18.7%	4.9%	New	Pricing not available
ServiceNow	15.8%	3.9%	New	Pricing not available

Cite as: SlateIndex, “IBM Maximo AI visibility profile”, https://slateindex.ai/brand/ibm-maximo, data of Nov 3, 2026. Licence: CC BY 4.0.