Kissmetrics vs Userpilot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Userpilot is the stronger AI pick in Product Analytics: it has a visibility score of 14.6 versus 3.3 for Kissmetrics, and ranks ahead in 100% of the answers that name both.
Choose Kissmetrics if…
- You want a free plan to start
- Self-serve or free-start plans
- 20% discount offered, including with annual billing
Choose Userpilot if…
- You want the brand AI engines rank higher (14.6 vs 3.3)
- AI answers describe it more positively (28% vs 25% positive)
- You need SOC 2 Type II or GDPR or HIPAA coverage
- You prefer a larger, established vendor (51–200 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Kissmetrics | Userpilot |
|---|---|---|
| Visibility score | 3.3% | 14.6% |
| Change vs last week | up+0.7% | up+0.1% |
| Rank in Product Analytics | #13 | #6 |
| Share of voice | 0.9% | 4.4% |
| Mentions this run | 5 | 24 |
| Positive in AI answers | 25% | 28% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Kissmetrics +0.6999999999999997pp · Userpilot +0.09999999999999964pp over 1 weekly runs.
Engine by engine
Userpilot leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Kissmetrics | Userpilot |
|---|---|---|---|
| What are the best Product Analytics tools in 2026? | ChatGPT | #12 | #7 |
| How much does a product analytics tool cost per month? | Perplexity | #6 | #5 |
Features, pricing & fit
| Dimension | Kissmetrics | Userpilot |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | Free; paid from $99 / mo | $299 / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | — | Cloud-hosted on AWS with a small GCP footprint, with optional EU data hosting |
| Compliance | — | SOC 2 Type II, GDPR, HIPAA |
| Support | Book a 20-minute session where the team sets up the tracking with you | Email support, Live chat, Phone support |
| Founded | 2008 | 2019 |
| Headquarters | San Francisco, CA | Austin, Texas, United States |
| Employees | 11–50 | 51–200 |
| Funding | Series B | Seed · $6M raised |
| Best for | Marketers and decision-makers who want to know which campaigns brought the customers who paid | Product, growth and customer success teams at SaaS companies that want to run onboarding, feature adoption and feedback without developer tickets |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
Kissmetrics
- Self-serve or free-start plans
- 20% discount offered, including with annual billing
Userpilot
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
- 14-day free trial
- higher starting price than LogRocket
- trails LogRocket on review ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Kissmetrics vs Userpilot”, https://slateindex.ai/compare/kissmetrics-vs-userpilot, data of Nov 3, 2026. Licence: CC BY 4.0.