ServiceTitan vs Zuper
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 2.8 for Zuper, and ranks ahead in 80% of the answers that name both.
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 2.8)
- You need more native integrations (70+ vs 60+)
- You prefer a larger, established vendor (1,001–5,000 employees)
- Market leader for residential and commercial trade contractors
Choose Zuper if…
- AI answers describe it more positively (67% vs 23% positive)
- Customizable workflows
- Highly configurable field operations
- Intelligent dispatching and technician coordination
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ServiceTitan | Zuper |
|---|---|---|
| Visibility score | 28.9% | 2.8% |
| Change vs last week | New | New |
| Rank in Field Service Management | #5 | #24 |
| Share of voice | 8.3% | 1.1% |
| Mentions this run | 40 | 6 |
| Positive in AI answers | 23% | 67% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ServiceTitan 0pp · Zuper 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
Head to head in AI answers
5 engine answers name both brands
| Prompt | Engine | ServiceTitan | Zuper |
|---|---|---|---|
| What are the best field service management tools in 2026? | ChatGPT | #2 | #12 |
| Best field service management software for startups | Perplexity | #6 | #4 |
| Alternatives to the most popular field service management software | ChatGPT | #1 | #12 |
| Alternatives to the most popular field service management software | Perplexity | #1 | #16 |
| Official website of the top field service management software vendors | Perplexity | #8 | #15 |
Features, pricing & fit
| Dimension | ServiceTitan | Zuper |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | Cloud-based | — |
| Integrations | 70+ | 60+ |
| Founded | 2012 | 2019 |
| Headquarters | Glendale, California, US | Seattle, WA, United States |
| Employees | 1,001–5,000 | 201–500 |
| Funding | IPO · $1100M raised | Series A · $46M raised |
| Best for | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms | Roofing, exterior, HVAC, solar and other trade businesses that run field crews and want quoting, dispatch, job records and payments in one system |
Plans side by side
ServiceTitan
Zuper
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Zuper
- Customizable workflows
- Highly configurable field operations
- Intelligent dispatching and technician coordination
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ServiceTitan vs Zuper”, https://slateindex.ai/compare/servicetitan-vs-zuper, data of Nov 3, 2026. Licence: CC BY 4.0.