SmartlookQualitative analytics for websites and mobile apps with visitor recordings, heatmaps, event tracking, and funnels.
vs
ZohoCloud software suite for businesses
Comparison · Web Analytics · weekly run Nov 2
Smartlook vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Zoho is the stronger AI pick in Web Analytics: it has a visibility score of 2.8 versus 0.3 for Smartlook.
Choose Smartlook if…
No clear advantage in the published data.
Choose Zoho if…
- You want the brand AI engines rank higher (2.8 vs 0.3)
- AI answers describe it more positively (50% vs 0% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or SOC 2 Type II coverage
- Strong value for money and low cost
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Smartlook | Zoho |
|---|---|---|
| Visibility score | 0.3% | 2.8% |
| Change vs last week | New | New |
| Rank in Web Analytics | #39 | #21 |
| Share of voice | 0.2% | 0.5% |
| Mentions this run | 1 | 3 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Smartlook 0pp · Zoho 0pp over 0 weekly runs.
Engine by engine
Zoho leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
SmartlookZoho
Head to head in AI answers
0 engine answers name both brands
0Smartlook ranked higher
0Zoho ranked higher
Features, pricing & fit
| Dimension | Smartlook | Zoho |
|---|---|---|
| Deployment | Cloud | Cloud (SaaS) |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Online support until the Last Day of Support, Dedicated Account Manager, Email support@smartlook.com, Self-support documentation | — |
| Founded | — | 1996 |
| Headquarters | — | Chennai, Tamil Nadu, India |
| Employees | — | 5,000+ |
| Funding | Series A · $4M raised | Bootstrapped |
| Best for | Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams. | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Pros and cons
Themes from the AI answers that mention each brand
Smartlook
Profile in progress.
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Smartlook vs Zoho”, https://slateindex.ai/compare/smartlook-vs-zoho, data of Nov 2, 2026. Licence: CC BY 4.0.