ThousandEyesEmpowering businesses to see, understand, and assure connected experiences everywhere.
vs
UptraceCut your observability bill by 90%
Comparison · Observability · weekly run Nov 3
ThousandEyes vs Uptrace
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Uptrace is the stronger AI pick in Observability: it has a visibility score of 0.7 versus 0 for ThousandEyes.
Choose ThousandEyes if…
- You need ISO/IEC 27001 or ISO/IEC 27018:2019 or ISO 27701 or ISO 22301 or SOC 2 Type II or TX-RAMP Level 2 or EU Cloud Code of Conduct Level 3 or FedRAMP Moderate Authority to Operate (Cisco ThousandEyes for Government) coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
Choose Uptrace if…
- You want the brand AI engines rank higher (0.7 vs 0)
- You need a self-hosted or on-premises option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ThousandEyes | Uptrace |
|---|---|---|
| Visibility score | 0% | 0.7% |
| Change vs last week | New | New |
| Rank in Observability | #43 | #32 |
| Share of voice | 0% | 0.4% |
| Mentions this run | 0 | 2 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ThousandEyes 0pp · Uptrace 0pp over 0 weekly runs.
Engine by engine
Uptrace leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ThousandEyesUptrace
Head to head in AI answers
0 engine answers name both brands
0ThousandEyes ranked higher
0Uptrace ranked higher
Features, pricing & fit
| Dimension | ThousandEyes | Uptrace |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Cloud platform hosted on AWS, with Enterprise agents, Endpoint Agent and physical and virtual appliances. | Uptrace Cloud, or self-hosted with Docker, Ansible or Kubernetes, or on-premises with a license |
| Compliance | ISO/IEC 27001, ISO/IEC 27018:2019, ISO 27701, ISO 22301, SOC 2 Type II, TX-RAMP Level 2, EU Cloud Code of Conduct Level 3, FedRAMP Moderate Authority to Operate (Cisco ThousandEyes for Government) | — |
| Support | — | 16/5 enterprise support across EU and US business hours, Email and scheduled calls, Dedicated support engineer on on-premises plans |
| Headquarters | San Francisco, CA, United States | Chisinau, Moldova |
| Employees | 1,001–5,000 | 1–10 |
| Funding | Series D · $112M raised | Bootstrapped |
| Best for | — | Engineering teams that run OpenTelemetry and want traces, metrics and logs in one platform at predictable cost. |
Plans side by side
ThousandEyes
Pricing not available.
Uptrace
Uptrace CloudCustomper GB ingested, usage-based; no seats or hosts
Community Edition$0free forever, self-hosted
On-premisesCustomlicense, contact sales
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ThousandEyes vs Uptrace”, https://slateindex.ai/compare/thousandeyes-vs-uptrace, data of Nov 3, 2026. Licence: CC BY 4.0.