Grafana vs Uptrace

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Grafana is the stronger AI pick in Observability: it has a visibility score of 47.8 versus 0.7 for Uptrace, and ranks ahead in 100% of the answers that name both.

Choose Grafana if…

You want the brand AI engines rank higher (47.8 vs 0.7)
You need FedRAMP or NATSEC100 or PCI DSS or SOC 2 Type II or GDPR or ISO 27001 or CSA STAR coverage
You prefer a larger, established vendor (1,001–5,000 employees)
Permanent free tier

Choose Uptrace if…

You need a self-hosted or on-premises option

AI visibility side by side

Latest weekly run · Nov 3

Metric	Grafana	Uptrace
Visibility score	47.8%	0.7%
Change vs last week	New	New
Rank in Observability	#2	#32
Share of voice	9.8%	0.4%
Mentions this run	58	2
Positive in AI answers	46%	—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Grafana 0pp · Uptrace 0pp over 0 weekly runs.

Engine by engine

Grafana leads on 3 of 3 engines

ChatGPT

57%

AI Mode

43.1%

Perplexity

43.1%

2.2%

GrafanaUptrace

Head to head in AI answers

2 engine answers name both brands

2Grafana ranked higher

0Uptrace ranked higher

Prompt	Engine	Grafana	Uptrace
How do I choose an observability platform for a mid-market team?	Perplexity	#3	#13
How much does an observability platform cost per month?	Perplexity	#3	#6

Features, pricing & fit

Dimension	Grafana	Uptrace
Pricing model	Usage-based	Usage-based
Entry price	Free; paid from $19 / mo	Contact sales
Free plan	Yes	Yes
Deployment	Fully managed Grafana Cloud on Public Cloud, Federal Cloud or Bring Your Own Cloud, plus self-managed Grafana Enterprise	Uptrace Cloud, or self-hosted with Docker, Ansible or Kubernetes, or on-premises with a license
Compliance	FedRAMP, NATSEC100, PCI DSS, SOC 2 Type II, GDPR, ISO 27001, CSA STAR	—
Support	Community support (Free plan), 8x5 email support (Pro plan), Premium support (Enterprise plan)	16/5 enterprise support across EU and US business hours, Email and scheduled calls, Dedicated support engineer on on-premises plans
Founded	2014	—
Headquarters	New York, NY	Chisinau, Moldova
Employees	1,001–5,000	1–10
Funding	Series E · $1100M raised	Bootstrapped
Best for	Teams that want open-standard observability without lock-in, from startups to Fortune 500 enterprises	Engineering teams that run OpenTelemetry and want traces, metrics and logs in one platform at predictable cost.