Apollo Pricing, Plans, and Availability

#3 in Sales Engagement

by Apollo · apollo.io

Sales intelligence and sales engagement platform with sequencing, dialing, and prospecting tools.

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Pricing at a glance

Apollo’s pricing is built around a public free entry point, a trial experience, and quote-based expansion for larger or more complex deployments. The official pricing page confirms that Starter is free forever, while trial plans include 50 credits and 5 mobile credits plus almost all of the selected plan’s features. It also explains that Apollo’s Unlimited plans are governed by Fair Use Policy and that buyers can add more credits as needed, but it does not expose public list pricing for the paid tiers in the supplied documents. That means the most accurate way to describe Apollo’s pricing page is as transparent on access and usage rules, but selective on exact dollar amounts. For buyers, the main cost drivers are likely to be plan selection, credits, mailbox connectivity, seat changes, and whether the account needs enterprise custom pricing, custom integrations, or separate terms for external or resale use cases. The page also signals operational billing rules that matter during procurement: cancellations, upgrades, downgrades, and add-on changes do not all take effect at the same time. In short, Apollo makes it easy to start free, but exact paid pricing is not publicly disclosed in the supplied official materials.

◇ Pricing model

Freemium with free forever Starter plan, free trial, and custom quote-based paid tiers; public list pricing for paid plans is not disclosed in the supplied documents.

↻ Billing notes

The supplied official pricing page does not disclose monthly or annual list pricing for paid tiers. It does state that cancellations take effect at the end of the current term, and that upgrades to plan or seat count take effect immediately. Downgrades to plans or seat count also take effect immediately, while add-on downgrades take effect at the end of the billing cycle. The page also says trial plans include 50 credits and 5 mobile credits, and that after the trial ends buyers can convert to a paying plan or downgrade to Starter, which is free forever. Discounts are not publicly disclosed in the supplied documents.

Plans and pricing

3 tiers

Starter

Not publicly disclosed
Free forever
  • Email campaigns are included on every account.
  • Gmail email accounts can be connected on non-paying plans.
  • Trial follow-on downgrade option is the free Starter plan.

The supplied documents do not disclose seat minimums, record limits, or a public feature matrix for Starter beyond the stated email-campaign and mailbox-connection behavior.

Paid plan(s)

Not publicly disclosed
Not publicly disclosed
  • Almost all of the features of the selected plan are included in trial plans.
  • Paid plans allow connecting email accounts from Microsoft Office or any other provider.
  • Unlimited plans are governed by a Fair Use Policy.

The official pricing page does not disclose public list prices or a complete tier-by-tier feature matrix for the paid plans in the supplied documents. The page does disclose a fair-use credit cap for Unlimited plans and states that additional credits can be customized to the buyer's needs.

Custom plans

Not publicly disclosed
Quote only
  • Suggested for large enterprises with complex integration, security, and governance needs.
  • API access is offered on Custom plans for more advanced integrations.
  • These plans are intended for use cases that require separate agreement with custom pricing and terms.

No public list price, seat minimum, or package limits are disclosed in the supplied documents. Apollo directs buyers with advanced enterprise needs to speak to sales.

Add-ons and extras

Additional credits

Not publicly disclosed

Buyers can add more credits to their account at any time after signing up and logging in. Apollo also says additional credits can be customized to a buyer's needs.

API Access

Included on Custom plans

Apollo says API access is available on Custom plans for more advanced integrations.

Hidden and indirect costs

Worth budgeting for
⚠  Apollo’s pricing page indicates that some capabilities are constrained by plan type, usage policy, and mailbox provider. Non-paying plans can only connect Gmail accounts, while paying plans can connect Microsoft Office or other providers. The page also states that Unlimited plans are subject to a Fair Use Policy, and it describes credit ceilings that can affect usage. Buyers using Apollo for external products, sharing data with customers, or reselling Apollo data need a separate agreement with custom pricing and terms.
⚠  The page also warns that downgrades to plans or seat count take effect immediately, while cancellations take effect at the end of the current term or billing cycle depending on context. Add-on downgrades take effect at the end of the billing cycle, and refunds are not processed for mid-term downgrades. These terms can materially affect total cost if a team changes plans or reduces usage mid-cycle.

What buyers actually pay

A solo user or very small team that mainly wants a free way to prospect and send campaigns.

Expected costFree forever on Starter, if the needed use stays within the public free-plan behavior described on the pricing page.
Need for email campaignsNeed to connect non-Gmail email accountsNeed for paid-plan features

A team evaluating Apollo through a trial before purchasing.

Expected costNot publicly disclosed after the trial; the trial itself includes 50 credits and 5 mobile credits.
Selected plan during trialCredit usageNeed for direct sales-representative trial setup

An enterprise buyer with security, governance, or integration requirements beyond standard packages.

Expected costQuote only.
Custom integrationsSecurity and governance requirementsSeparate agreement for external or resale use cases

Pricing FAQ

Not in the supplied official pricing documents. Apollo’s pricing page describes free and quote-based options, but it does not disclose public list prices for the paid tiers here. Buyers who need exact pricing are directed toward custom pricing and, in some cases, sales assistance.

Apollo says trial plans include 50 credits and 5 mobile credits. It also says trial plans include almost all of the features of the selected plan. One stated exclusion is the ability to link a non-Gmail/Microsoft account to send email campaigns unless the buyer is on a paid plan or has a direct trial setup by a sales representative.

After the trial, Apollo says buyers can convert to a paying plan or downgrade to Starter, which is free forever. The page therefore gives users a no-cost off-ramp if they do not want to continue on a paid plan. The supplied documents do not disclose a public trial length.

Apollo says Unlimited plans are governed by a Fair Use Policy to prevent abuse and preserve the user experience. The page also discloses a credit limit of 10,000 credits per account per month for non-paying accounts on an Unlimited Plan, or the lesser of Paid / $0.025 or 1 million credits per account per year for paying accounts on an Unlimited Plan. Buyers needing more credits can work with Apollo for customized limits.

Apollo says buyers may request cancellation in Plan Overview or by emailing support. Cancellations take effect at the end of the current term. Upgrades to plan or seat count take effect immediately, and downgrades to plan or seat count also take effect immediately, while add-on downgrades take effect at the end of the billing cycle.

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