Benchmark Email Pricing, Plans, and Availability

#14 in Email Marketing

by Benchmarkemail · benchmarkemail.com

Email marketing platform for designing campaigns, managing lists, and measuring engagement.

#14Email MarketingSmall business
Visit website

Pricing at a glance

◇ Pricing model

Contact-based pricing with one paid plan, a free plan, and quote-only custom pricing above 100,000 contacts.

↻ Billing notes

Benchmark Email publicly advertises monthly billing, with an annual toggle on the pricing page that says switching to annual saves $60 off the Pro plan each year. The official FAQ says you can switch from monthly to annual billing, and it also says upgrades and downgrades are available at any time. The free plan is permanent, and the official pricing page says accounts above 100,000 contacts are handled through sales for custom pricing. Additional users are billed monthly at $15 per user on paid plans.

Plans and pricing

3 tiers

Forever

Monthly
$0/mo
  • 500 contacts
  • 2,500 email sends per month
  • 1 user
  • 1 verified sending domain
  • Email builder
  • Lists

Up to 500 contacts, 2,500 sends per month, 1 user max, and 1 verified sending domain.

Pro Plan

Monthly
Starting at $19/mo
  • 1,000+ contacts
  • Send up to 10x your contact limit every month
  • 1 user included
  • Additional users at $15/mo. per user
  • Up to 10 verified sending domains
  • Email builder

Starts at 1,000+ contacts; send limit is 10x the contact limit each month; up to 10 verified sending domains; max 10 users.

Customize

Quote only
Not publicly disclosed
  • 100,000+ contacts
  • Send up to 10x your contact limit every month
  • 1 user
  • Add users at $15/mo. per user
  • Up to 10 verified sending domains
  • Every feature in Pro

For more than 100,000 subscribers, pricing is custom and requires talking to sales.

Add-ons and extras

Additional users

$15/mo. per user

Paid plans allow you to add extra teammates at a flat monthly per-user rate. The official pricing page says each additional user is billed at $15 per month, and the Pro plan caps users at 10.

Hidden and indirect costs

Worth budgeting for
⚠  The most visible extra cost is team access: paid plans include one user, but additional users are billed separately at $15 per month each. That means collaboration can raise the monthly bill if you need more than the included seat. The free plan also has usage caps, so growing beyond 500 contacts or 2,500 monthly sends requires an upgrade.
⚠  Benchmark says there are no surprise per-email surcharges, but send limits still matter because overages trigger a plan upgrade rather than unlimited sending. Free plans are capped at 5x the contact limit and paid plans at 10x the contact limit, so higher-volume campaigns may push you into larger contact tiers or custom pricing.

What buyers actually pay

A solo marketer or small business wants to test Benchmark Email without paying up front.

Expected cost$0/mo
500-contact cap2,500 sends per month1 user

A growing list needs the first paid tier and standard collaboration.

Expected costStarting at $19/mo, plus $15/mo for each additional user
contact countnumber of additional usersmonthly send volume

A larger sender has more than 100,000 subscribers and needs dedicated support.

Expected costNot publicly disclosed
custom contact volumecustomized send volumesupport and account-management needs

Pricing FAQ

Yes. Benchmark Email publicly offers a Forever plan at $0 per month. The free plan includes 500 contacts, 2,500 email sends per month, and 1 user. The company also says free users get access to all features, with the main limits being contact count and the lack of additional users.

Benchmark’s own pricing page shows Pro example pricing at $27 per month for a selected contact level, while third-party pricing references list the Pro plan starting at $19 per month. Because the official page also notes that pricing changes by contact level, the safest public summary is that Pro starts at $19 per month on third-party listings and scales upward by contacts on the official page. Additional users cost $15 per month each.

Yes. Benchmark says that if you have more than 100,000 contacts, you should talk to sales to customize your plan. The pricing shown for that tier is not publicly disclosed. The page also indicates that the custom tier includes everything in Pro plus dedicated account management and monthly health checks.

Benchmark says you will be notified and given the option to upgrade your plan if you exceed your contact limit. The company says it will not auto-upgrade you or surprise you. It also states that free plans can send up to 5 times their contact limit each month, while paid plans can send up to 10 times the contact limit.

Benchmark says you can switch from monthly to annual billing, and the official pricing page says annual billing saves $60 off the Pro plan each year. The public page does not provide a full annual price table, so the exact annual billing amount is not always publicly disclosed for each contact level. For buyers, the important point is that annual billing is available and may reduce Pro costs.

Next: Alternatives