Bitrix24 Pricing, Plans, and Availability

#14 in CRM

by Bitrix24 · bitrix24.com

Business collaboration suite with knowledge base and documentation tools.

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Pricing at a glance

Bitrix24’s pricing is built around flat-rate organization plans rather than per-user billing, which can be attractive for teams that want predictable spend as they grow. Public cloud pricing is shown for Free, Basic, Standard, Professional, and Enterprise, with monthly and annual billing options on the paid tiers. The annual option is discounted versus monthly billing, and Bitrix24 explicitly says it offers a free 15-day trial with no credit card required. For buyers comparing tools in the knowledge-management and collaboration space, the main pricing question is usually which user band and storage tier match the team’s size and workflow needs. Bitrix24’s paid plans add more storage, automation, and business features as you move up the lineup, while Enterprise adds larger-scale controls, security, and support. The pricing page also notes that some extras such as Telephony and Bitrix24 Market apps are paid-plan only, so the headline plan price may not represent the full cost for every deployment.

◇ Pricing model

Flat-rate plans with user limits; monthly and annual cloud billing; free plan plus paid tiers; Enterprise scales by user band with published prices.

↻ Billing notes

Bitrix24 offers both monthly and annual billing, with annual billing discounted versus monthly billing. The pricing page says annual billing saves up to 31%, while the FAQ says you can get a ~30% discount by choosing annual billing instead of monthly. The annual subscription is billed on a 12-month cycle with no installments. The company also offers a free 15-day trial with no credit card required. Auto-renewal is enabled by default, but it can be canceled from the account billing area. Enterprise is shown with published price bands from 250 to 10,000 users, and the company also says the free plan supports unlimited users while some tools are paid-plan only.

Plans and pricing

31 tiers

Free

monthly
US$ 0
  • 5 GB storage
  • Basic CRM (deals, contacts)
  • Tasks (Kanban, Gantt)
  • Shared calendars
  • Chat & video calls

Free is shown as 100% free and is for 1–2 users.

Basic

billed monthly
US$ 69 / organization / month
  • 24 GB storage
  • Sales pipelines
  • Recurring deals
  • Email integration
  • Telephony
  • Web form designer

Includes 5 users.

Basic

billed annually
US$ 49 / organization / month
  • 24 GB storage
  • Sales pipelines
  • Recurring deals
  • Email integration
  • Telephony
  • Web form designer

Includes 5 users.

Standard

billed monthly
US$ 144 / organization / month
  • 100 GB storage
  • Sales automation
  • Unlimited leads
  • Invoices & estimates
  • Online payments
  • WhatsApp marketing

Includes 50 users.

Standard

billed annually
US$ 99 / organization / month
  • 100 GB storage
  • Sales automation
  • Unlimited leads
  • Invoices & estimates
  • Online payments
  • WhatsApp marketing

Includes 50 users.

Professional

billed monthly
US$ 289 / organization / month
  • 1,024 GB storage
  • AI-powered sales
  • Call tracking
  • Email marketing
  • Workflow automation
  • Ad automation

Includes 100 users.

Professional

billed annually
US$ 199 / organization / month
  • 1,024 GB storage
  • AI-powered sales
  • Call tracking
  • Email marketing
  • Workflow automation
  • Ad automation

Includes 100 users.

Enterprise

billed monthly
US$ 579 / organization / month
  • Everything in Professional, plus 3 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

Starts at 250 users and scales upward by published user bands.

Enterprise

billed annually
US$ 399 / organization / month
  • Everything in Professional, plus 3 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

Starts at 250 users and scales upward by published user bands.

Enterprise

billed monthly
US$ 919 / organization / month
  • Everything in Professional, plus 5 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

500-user band.

Enterprise

billed annually
US$ 639 / organization / month
  • Everything in Professional, plus 5 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

500-user band.

Enterprise

billed monthly
US$ 1,149 / organization / month
  • Everything in Professional, plus 10 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

1,000-user band.

Enterprise

billed annually
US$ 799 / organization / month
  • Everything in Professional, plus 10 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

1,000-user band.

Enterprise

billed monthly
US$ 2,299 / organization / month
  • Everything in Professional, plus 20 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

2,000-user band.

Enterprise

billed annually
US$ 1,599 / organization / month
  • Everything in Professional, plus 20 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

2,000-user band.

Enterprise

billed monthly
US$ 3,449 / organization / month
  • Everything in Professional, plus 30 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

3,000-user band.

Enterprise

billed annually
US$ 2,399 / organization / month
  • Everything in Professional, plus 30 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

3,000-user band.

Enterprise

billed monthly
US$ 4,599 / organization / month
  • Everything in Professional, plus 40 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

4,000-user band.

Enterprise

billed annually
US$ 3,199 / organization / month
  • Everything in Professional, plus 40 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

4,000-user band.

Enterprise

billed monthly
US$ 5,749 / organization / month
  • Everything in Professional, plus 50 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

5,000-user band.

Enterprise

billed annually
US$ 3,999 / organization / month
  • Everything in Professional, plus 50 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

5,000-user band.

Enterprise

billed monthly
US$ 6,899 / organization / month
  • Everything in Professional, plus 60 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

6,000-user band.

Enterprise

billed annually
US$ 4,799 / organization / month
  • Everything in Professional, plus 60 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

6,000-user band.

Enterprise

billed monthly
US$ 8,049 / organization / month
  • Everything in Professional, plus 70 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

7,000-user band.

Enterprise

billed annually
US$ 5,599 / organization / month
  • Everything in Professional, plus 70 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

7,000-user band.

Enterprise

billed monthly
US$ 9,199 / organization / month
  • Everything in Professional, plus 80 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

8,000-user band.

Enterprise

billed annually
US$ 6,399 / organization / month
  • Everything in Professional, plus 80 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

8,000-user band.

Enterprise

billed monthly
US$ 10,349 / organization / month
  • Everything in Professional, plus 90 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

9,000-user band.

Enterprise

billed annually
US$ 7,199 / organization / month
  • Everything in Professional, plus 90 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

9,000-user band.

Enterprise

billed monthly
US$ 11,499 / organization / month
  • Everything in Professional, plus 100 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

10,000-user band.

Enterprise

billed annually
US$ 7,999 / organization / month
  • Everything in Professional, plus 100 TB storage
  • Unlimited branch accounts
  • Centralized management
  • Distributed servers
  • SOC-compliant AWS hosting
  • High-performance cluster

10,000-user band.

Hidden and indirect costs

Worth budgeting for
⚠  Bitrix24 says some tools are available only on paid plans, including Telephony and apps from Bitrix24 Market. That means the headline plan price may not cover every capability a buyer expects if they need those extras. The company also notes that VAT, GST, or other taxes may apply depending on local laws, so the checkout total can be higher than the listed plan price.
⚠  Enterprise pricing scales by user band and storage tier, so the amount you see depends on the number of users you need rather than a simple per-seat rate. The product page also says pricing can vary by billing terms, which matters when comparing monthly and annual quotes.

What buyers actually pay

A very small team wants to start free and only needs basic collaboration plus lightweight CRM.

Expected costUS$ 0 for the free plan, if 1–2 users fit the free tier.
User countNeed for paid-only tools like Telephony or Bitrix24 Market apps

A 5-person team wants the entry paid cloud plan with website and telephony features.

Expected costUS$ 69 per organization per month billed monthly, or US$ 49 billed annually.
Billing cadenceWhether the team stays within the 5-user limit

A 50-person team needs sales automation and unlimited leads.

Expected costUS$ 144 per organization per month billed monthly, or US$ 99 billed annually.
Billing cadenceNeed for 100 GB storage and unlimited leadsStaying within the 50-user limit

A larger company needs enterprise security, branch management, and a 250-user deployment.

Expected costUS$ 579 per organization per month billed monthly, or US$ 399 billed annually.
User bandRequired storage tierSecurity and compliance featuresPriority support

Pricing FAQ

Yes. Bitrix24 says the free plan is 100% free and available for 1–2 users, and it also offers a free 15-day trial. The trial can be activated in the cloud account, and no credit card is required. Paid plans add more storage and advanced tools beyond the free tier.

Bitrix24 says annual billing is discounted compared with monthly billing. The pricing page says you can save up to 31%, and the FAQ says you can get a ~30% discount by choosing annual billing instead of monthly. The annual subscription runs on a 12-month billing cycle, and the FAQ states there are no installments available.

Enterprise adds more storage and higher-scale operational controls. The plan comparison lists features like unlimited branch accounts, centralized management, distributed servers, SOC-compliant AWS hosting, encryption at rest, 99.95% SLA guarantee, Active Directory integration, login history, 30-day backup period, multi-level permissions, custom branding, and priority customer support. The published Enterprise tiers also scale by user bands from 250 to 10,000 users.

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