by ClearFeed · clearfeed.ai ↗
Built for Slack with native two-way sync to Salesforce, Zendesk, HubSpot, and more
Mixed: agent-based for Internal/External Helpdesk plans, usage-based for channels or tickets, and usage-based only for Integrations Edition.
ClearFeed offers both monthly and annual billing. The help center says annual billing comes with a 15% discount, and the pricing pages also say there is a 14-day free trial with no credit card required. Monthly billing is charged at the beginning of each billing cycle, while annual billing is invoiced upfront and overages are charged at the end of the month if usage exceeds purchased units. The billing guide also says monthly plan upgrades from trial have a minimum $25 charge at upgrade time that is credited toward the first invoice. Customers can cancel monthly plans mid-cycle, and billing continues until the end of the billing cycle after cancellation.
The integrations pricing page lists Starter at $49 / month for 250 tickets per month. Tickets are counted and billed in slabs, and the usage is rounded up to the nearest 50 for billing purposes.
The integrations pricing page lists Professional at $89 / month for 250 tickets per month, with volume-based scaling shown across higher ticket slabs.
Enterprise is presented as a custom plan for large volumes or enterprise requirements rather than a posted fixed price.
The integrations pricing page says the GPT Add-On starts at $20 and is billed at $2 per 10 GPT requests. It includes 12+ sources such as Google Docs, Notion, Confluence, and SharePoint.
The help center pricing page says the AI Pack can be subscribed as an add-on at $20/month for 100 GPT Requests, with $2 per 10 GPT requests thereafter for Helpdesk Starter plans and for Integration Edition plans.
A small team wants to file internal Slack tickets into an external tool and only expects modest monthly volume.
Expected costAt the posted entry point, the integrations edition starts at $49 / month for Starter.A support team wants more collaboration features and Microsoft Teams channel support in the integrations workflow.
Expected costAt the posted entry point, the Professional integrations plan starts at $89 / month.A large organization needs unlimited tickets, security review, and custom contracting.
Expected costPricing is custom and handled through sales.Yes. The official pricing page says ClearFeed includes a 14-day free trial and no credit card is required. The help center pricing page repeats that the trial is available and can be extended as required. Buyers can therefore evaluate the product before committing to a paid billing cycle.
ClearFeed’s billing guide says monthly billing is flexible and based on usage, while annual billing commits customers to fixed units for 12 months. If usage exceeds the purchased units, the overage is charged later and is not discounted. The guide also says tickets and channels are billed in slabs, so the bill can move up when usage crosses a threshold.
Yes, according to the pricing page, customers can cancel their subscription at any time and continue using the account until the end of the billing cycle. The billing guide adds that monthly plans can be cancelled mid-cycle and billing stops from the next month. That means there is no statement of long-term lock-in in the supplied documentation.
