Index
Book a demo

Docebo Pricing, Plans, and Availability

#1 in Learning Management System

by Docebo · docebo.com ↗

Cloud learning platform for employee training, compliance, and customer education with automation and analytics.

#1Learning Management SystemEnterprise
Visit website ↗

Pricing at a glance

◇ Pricing model

Hybrid: public per-user starter pricing plus custom enterprise pricing; user-based pricing scales by active users.

↻ Billing notes

Docebo’s pricing page says the model is based on selected product tier and active users, with monthly active users (MAU), yearly active users (YAU), and registered active users (RAU) available. The company states that most customers choose 3–5 year contracts, but the minimum contract length is one year. If users exceed their limit, Docebo says it charges for the additional users and that around 30% overage is usually the point where an upgrade makes sense. The help center also explains that subscription plans can be seat-based or license-based, and that renewable plans with Manual or Automatic renewal require Stripe.

Plans and pricing

3 tiers

Main tier

Not publicly disclosed
$9/user
  • Integrations
  • Custom dashboards
  • Automation
  • Ability to train multiple audiences

250 user minimum.

Elevate

Not publicly disclosed
Not publicly disclosed
  • Distinct feature set
  • Optional add-ons

Pricing scales according to selected user model and usage levels; Docebo says it offers monthly active users (MAU), yearly active users (YAU), and registered active users (RAU).

Enterprise

Not publicly disclosed
Custom
  • Distinct feature set
  • Optional add-ons

For complex enterprises; pricing is custom.

Add-ons and extras

Optional add-ons

Not publicly disclosed

Docebo says its core pricing tiers include optional add-ons, but the page does not publicly list specific add-ons or their prices.

E-commerce pack

Not publicly disclosed

The Subscriptions feature is available with the e-commerce pack. Docebo directs customers to contact a representative for information on how to obtain it.

Onboarding / setup services

Not publicly disclosed

Docebo says setup may be included for simple deployments, but in many cases onboarding is required and any fees are scoped in the sales process.

Hidden and indirect costs

Worth budgeting for
⚠  Docebo notes that setup may be included for simple deployments, but more complex or customized platforms can require onboarding fees that are scoped during the sales process. The help documentation also indicates that some subscription capabilities depend on the e-commerce pack and Stripe for renewable plans, which suggests that buyers may need to add or configure adjacent services before they can use every billing option. Because those costs are not publicly itemized, buyers should expect implementation, payment gateway, and optional-pack costs to be quote-based rather than posted on the pricing page.

What buyers actually pay

A mid-market team wants a publicly listed starting point for pricing and expects at least 250 learners.

Expected cost$9/user with a 250 user minimum, if the main tier applies.
Selected user modelActive usersPotential onboarding/setup scopeOptional add-ons

A large enterprise needs a complex deployment with multiple audiences, custom workflows, or a tailored contract.

Expected costCustom pricing.
Complexity of deploymentFeature scopeUser modelUsage levelsOptional add-ons

A customer exceeds the contracted user limit during growth.

Expected costNot publicly disclosed; Docebo says additional users are charged and that about 30% overage often triggers an upgrade consideration.
Overage volumeTiming of usage growthWhether the buyer upgrades tiers

Pricing FAQ

Docebo publishes a starting point for its main tier and also states that complex enterprise pricing is custom. The pricing page frames the model around selected tier and active users, so some buyers can estimate entry pricing while others will need a sales quote. For the most accurate total, buyers should expect to discuss user count, usage pattern, and add-ons with sales.

Docebo says it offers Monthly Active Users (MAU), Yearly Active Users (YAU), and Registered Active Users (RAU). The company explains that user count is based on active learners rather than just accounts, and the contract can measure activity monthly, yearly, or by registered basis. That means the final price can vary based on how often learners engage with the platform.

Yes. Docebo says the main tier has a 250 user minimum, and its pricing FAQ says the minimum contract length is one year. The company also notes that most customers sign 3–5 year contracts. Buyers should factor both the minimum user commitment and the contract term into planning.

Docebo says it does not require an immediate plan change when you exceed your user limit; instead, it charges for the additional users. The company adds that once you reach about 30% overage, upgrading to the next tier usually makes sense. This makes growth-related pricing more flexible, but it also means actual spend can rise with usage.

↓Next: Alternatives