by DocuWare · docuware.com ↗
Document management and workflow automation platform for capturing, storing, and routing business documents.
DocuWare positions pricing around a simple idea: choose the deployment model, then size the subscription by users and storage. The official pricing FAQ says DocuWare Cloud ranges from £10 to £60 per user per month, while every cloud plan includes the full feature set rather than forcing buyers to purchase core workflow capabilities piecemeal. That makes the page most useful for buyers who want to understand the commercial model before they request a quote. In practice, the published details point to a subscription-led purchase for cloud customers, with annual terms, monthly or annual payment options, and separate add-ons for specialized needs. For buyers considering on-premises deployment, DocuWare describes ownership licensing instead of a public recurring subscription price, plus separate support economics after the first year. This page therefore emphasizes what is publicly disclosed and clearly labels anything that is quote-only or not publicly disclosed.
Cloud subscription with per-user pricing and storage-based scaling; on-premises ownership licensing; some tiers and implementation costs are quote-based or not publicly disclosed.
DocuWare says cloud contracts are signed for 12 months, renew automatically for another 12 months unless terminated at least 30 days before term end, and can be paid monthly or annually. The official pricing FAQ says longer commitments are priced more favorably and that monthly payments incur a processing fee. For cloud, storage and user counts can be extended at any time, and enterprise customers with single-use cases are invited to contact a partner for customised solutions. On-premises pricing is ownership-based, with first-year support included and optional renewal support afterward.
Includes 4 named users and 20 GB of storage; storage and users can be flexibly extended at any time.
Includes 15 named users and 50 GB of storage; storage and users can be flexibly extended at any time.
Includes 40 named users and 500 GB of storage; storage and users can be flexibly extended at any time.
Includes 100 named users and 1,000 GB of storage; storage and users can be flexibly extended at any time.
Price is described as a sliding scale for full named users; enterprise customers with single use cases are directed to contact a partner for customised solutions.
Sold in packs of 5; single-license equivalent is £9.20.
Priced separately; exact amount not publicly disclosed.
Available in various packages tailored to different volume needs; exact amount not publicly disclosed.
Priced separately; exact amount not publicly disclosed.
Second-year support is optional and described as about 20% of the value of the purchased licenses.
An add-on that provides seamless integration with SAP systems so users can link document management processes with SAP data.
An add-on for secure, legally binding electronic signatures with packages tailored to different volume needs.
An AI and machine learning add-on for extracting, interpreting, and classifying data from documents such as invoices, purchase orders, and contracts.
A small team that wants a packaged cloud subscription with limited user count and included workflow features.
Expected costNot publicly disclosed for the packaged tier; DocuWare states Cloud pricing ranges from £10 to £60 per user per month overall.A process-heavy department needing workflow-only users for approvals and form completion.
Expected cost£46 per month per pack of 5 workflow users, which the page equates to £9.20 per user.An organization comparing cloud and on-premises deployment.
Expected costCloud is publicly described as £10 to £60 per user per month, while on-premises licensing is not publicly disclosed on the page.No. The official pricing FAQ publishes a cloud price range and several component details, but it does not disclose exact public prices for every packaged cloud tier or each add-on. For some buyers, third-party listings also say pricing is available upon request. That means many purchases still appear to be quote-based even though the pricing model itself is publicly explained.
The pricing FAQ says every DocuWare Cloud plan provides the complete feature set, including Intelligent Indexing, Workflow Manager, Forms and more. It also says the main pricing differences are the number of users and the amount of storage provided. The page lists example packages from 4 users and 20 GB up to 100 users and 1,000 GB. Users and storage can be extended at any time.
Yes. The official pricing FAQ says monthly payments incur a processing fee, so annual payment can be more favorable. It also says add-ons such as SAP connectivity, digital signatures, and IDP are priced separately on a monthly basis. For on-premises customers, second-year support is optional and costs about 20% of the value of purchased licenses.
