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Domo Pricing, Plans, and Availability

#4 in Business Intelligence

by Domo · domo.com ↗

Cloud BI platform for dashboards, reporting, and business data apps.

#4Business IntelligenceEnterprise
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Pricing at a glance

◇ Pricing model

Credit-based consumption pricing with custom pricing for ongoing use; unlimited users; no per-user charges; 30-day free trial available.

↻ Billing notes

Domo publicly describes its model as credit-based rather than seat-based, with no per-user charges and unlimited users. The public pricing page offers a 30-day free trial with no credit card required. For ongoing use, Domo says customers move to custom pricing and may receive volume discounts, but it does not publish standard annual or monthly list prices, seat minimums, or renewal terms on the pricing pages reviewed.

Plans and pricing

2 tiers

30-day Free Trial

30 days
$0
  • Full platform
  • Unlimited users
  • Onboarding support
  • Self-service education
  • One training session

No credit card required. Trial access is time-limited to 30 days.

Custom Pricing

Not publicly disclosed
Not publicly disclosed
  • Dedicated account team
  • Volume discounts
  • Custom add-ons available
  • Support packages
  • AWS private link
  • HIPAA compliant environment

Pricing is usage-based and tied to credits; public pages do not disclose standard list prices, seat minimums, or package limits.

Add-ons and extras

Custom add-ons

Not publicly disclosed

Available on custom pricing plans. The public pricing page says custom add-ons are available, but it does not list which add-ons or any separate charge.

Support packages

Not publicly disclosed

Included with custom pricing as an available option, but no public rate card or package details are disclosed.

AWS private link

Not publicly disclosed

Listed as part of the custom pricing offering, but no separate price is publicly disclosed.

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Hidden and indirect costs

Worth budgeting for
⚠  Domo’s public materials say some activities consume credits, so the real cost can increase with data ingestion frequency, ETL or ELT execution, storage choices, external access, and AI or workflow usage. That means the budget is not just a software subscription; it depends on how actively teams run tables, dataflows, storage, and advanced features. The company also notes that built-in protections help prevent runaway costs, but the exact contract price still depends on usage and sales terms.

What buyers actually pay

A team wants to evaluate Domo before buying.

Expected cost$0 for 30 days.
Trial durationFull platform accessNo credit card required

An enterprise expects broad internal adoption across many departments.

Expected costNot publicly disclosed.
Unlimited usersCredit consumption tied to usageData ingestion frequencyETL/ELT executionStorage strategyAI and workflow usage

A buyer needs external customer or partner access.

Expected costNot publicly disclosed.
External access consumes creditsEach end customer instance consumes 3.2877 credits per day

Pricing FAQ

No. The public pricing pages reviewed describe Domo as credit-based and custom-priced, but they do not publish a standard dollar list price for the core platform. Buyers are directed to contact sales for a tailored estimate based on usage. The public pages instead explain how credits are consumed and what factors change total cost.

Yes. Domo says it offers a 30-day free trial and that no credit card is required. The trial includes full platform access, unlimited users, onboarding support, self-service education, and one training session. The public pricing page presents the trial as the starting point before custom pricing.

Domo says no. Its public pricing materials say the model includes unlimited users and no per-user charges. The company also says its credit-based model replaces prior per-seat pricing. That means collaboration across an organization is not priced by named user seats on the public pages reviewed.

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