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Grafana Labs Pricing, Plans, and Availability

#3 in Observability

by Grafana · grafana.com ↗

Open and composable observability platform for metrics, logs, traces, and dashboards.

#3ObservabilityEnterprise
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Pricing at a glance

◇ Pricing model

Free tier plus usage-based self-serve pricing, with quote-only enterprise contracts and some product-specific billed usage.

↻ Billing notes

Grafana offers a free tier, a self-serve Pro tier billed monthly, and Enterprise plans that start at $25,000 per year spend commit. The public pricing page shows usage-based and tiered rates with automatic volume discounts, while the Assistant documentation says Assistant billing began on January 1, 2026 and is billed on a one-month billing period. Enterprise and contracted customers may also use quote-based terms, and several product areas direct buyers to contact Grafana for custom retention, deployment flexibility, support, or pricing.

Plans and pricing

8 tiers

Free

Always free
$0
  • All Grafana Cloud services with limited usage
  • Community support
  • 14 days retention for metrics, logs, traces, profiles, and k6 performance tests

Limited usage; the general Cloud get-started page also describes free forever access with 10k metrics billable series, 3 active users for visualizations, 50 GB each for logs/traces/profiles, and 500 virtual user hours for k6.

Pro

Monthly
From $19 / month
  • Pay as you go above the Free tier
  • 8x5 email support
  • 13 months retention for metrics
  • 30 days retention for logs, traces, profiles, and k6 performance tests

The pricing page also shows product-level usage rates for metrics, logs, traces, and profiles, with automatic volume discounts at higher usage tiers.

Enterprise

Annual
Starts at $25,000 / year spend commit
  • Premium support
  • Custom retention
  • Deployment flexibility with Public Cloud, Federal Cloud, or Bring Your Own Cloud

Quote-based annual commit; minimum commit is publicly stated for several enterprise product sections and pricing is described as scalable with volume discounts.

Grafana Assistant

Monthly
Not publicly disclosed
  • Billed based on usage
  • Different plan types with included usage allowances
  • Free plan token limits are enforced as hard limits
  • Pro plan token limits are configurable by administrators

Billing for Grafana Assistant started on January 1, 2026, and the billing period is one month. Assistant Investigations is in public preview and has no charge during the preview.

Grafana Cloud Visualization

Per monthly active user
Not publicly disclosed
  • Generally available product in Grafana Cloud

Contracted customers can use any generally available product in Grafana Cloud, and Flexible Spend Commit customers can use existing spend commit on any generally available product at rates shown in the contract pricing table.

Grafana Cloud Metrics

Per 1,000 billable series
Not publicly disclosed
  • Free tier includes 10k active series per month on the pricing page
  • Free tier includes 14 days retention

Public pricing details are available for the self-serve plan and tiered usage rates, but the contract pricing terms page points customers to the pricing page for monthly plans.

Grafana Cloud Logs

Per GB
Not publicly disclosed
  • Platform fee of $19 per month includes 50 GB ingested per month then pay as you go
  • 30 days retention on the self-serve plan

The pricing page shows separate process, write, and retain rates with automatic volume discounts, but the exact contract price is not publicly disclosed on the contract terms page.

Grafana Cloud Traces

Per GB
Not publicly disclosed
  • Free tier limited to 50 GB ingested per month
  • 14 day retention

The pricing page shows tiered self-serve rates and volume discounts, but the contract pricing terms page does not disclose a public contract rate.

Add-ons and extras

Grafana Assistant Investigations

$0 during public preview

Assistant Investigations is currently in public preview and has no charge during the preview period.

Volume discounts

Not publicly disclosed

Volume discounts are available for contracted accounts and enterprise-scale usage, and the effective rate drops automatically at higher consumption tiers on the pricing page.

Hidden and indirect costs

Worth budgeting for
⚠  Grafana’s public pricing page shows usage-based pricing that can grow with consumption, so buyers should expect overages when they move beyond included free or platform-fee allowances. The page also notes automatic volume discounts and tiered rates, which means the effective unit price changes as usage increases. For enterprise contracts, several product areas are quote-based and require contacting Grafana, so procurement and scoping time may be part of the buying process.
⚠  Assistant pricing is usage-based and separate from other Grafana Cloud features, so teams should budget for that product independently rather than assuming it is bundled into observability spend. Grafana also states that token limits can be configured or enforced depending on plan type, which can create operational cost controls that buyers need to plan for during rollout. Because public rates are not disclosed for Assistant in the provided documents, the final cost depends on the customer’s plan and usage profile.

What buyers actually pay

A small team wants to try Grafana Cloud for dashboards and basic telemetry without committing budget.

Expected cost$0 on the Free tier, with limited usage and community support.
Free usage capsIncluded retentionNumber of active users and usage volume

A growing team needs more retention and support for metrics, logs, traces, and k6.

Expected costFrom $19 per month on Pro, plus usage above included allowances.
Usage volume beyond the Free tierProduct mixRetention needsSupport level

An enterprise buyer needs security, compliance, or deployment flexibility.

Expected costStarts at $25,000 per year spend commit, with quote-based terms.
Annual commit sizeCustom retentionDeployment modelPremium support

A team wants to use Grafana Assistant in production.

Expected costNot publicly disclosed; billed based on usage and plan type.
Plan typeActive usersToken usageConfigured limits

Pricing FAQ

No. Grafana Labs publishes a free tier, a Pro starting price, and an Enterprise starting commit, but many products are billed by usage or require quote-based terms. The pricing page also shows tiered rates and volume discounts for individual products. For some services, buyers need to contact Grafana for custom pricing or to see the exact rates that apply to their usage.

Yes. The get-started page describes a 14-day unlimited usage trial and also says Free forever access is available. In addition, Assistant Investigations is currently in public preview and has no charge. The exact availability depends on the product area and plan you are evaluating.

Yes. Grafana states that automatic volume discounts apply on the pricing page, and the Assistant documentation says volume discounts are available for contracted accounts. The exact discount amount is not publicly disclosed in the provided documents. Buyers should expect pricing to improve as usage scales, but the final discount depends on contract and consumption.

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