Guru Pricing, Plans, and Availability

#3 in Knowledge Management

by Getguru · getguru.com

AI-powered knowledge management platform for capturing and surfacing company knowledge.

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Pricing at a glance

Guru’s public pricing story is straightforward: there is no posted self-serve price list, and the company positions the product as a custom enterprise engagement. On the official pricing page, Guru says it will build a package around your scale, knowledge complexity, and AI maturity, then scope the right engagement in a first conversation. That means buyers should expect a sales-led process instead of a checkout-style plan selector. The same page also outlines what the package can include — platform access, solution engineering, knowledge architecture design, rollout support, and ongoing optimization — so the value conversation is about the full operating model, not just software access. A third-party pricing reference on G2 reinforces the same message: pricing is available upon request. For buyers comparing knowledge management tools, the key takeaway is that Guru is designed for organizations that want governance, AI search, and expertise support bundled into a custom proposal rather than a publicly posted monthly rate. The only publicly described pricing accommodation in the supplied documents is Guru for Good, a reduced-cost program for eligible 501(c)(3) nonprofits.

◇ Pricing model

Quote-based custom pricing; not publicly disclosed on the official pricing page.

↻ Billing notes

Guru’s official pricing page does not disclose monthly or annual billing options, seat minimums, trial terms, renewal mechanics, or published discounts. The page makes clear that pricing is custom and scoping happens during the first conversation. A third-party pricing reference from G2 aligns with that and states that pricing is available upon request. The only publicly described discount-like offering in the supplied documents is Guru for Good, which is offered at a reduced cost to eligible nonprofits.

Plans and pricing

3 tiers

Platform AI Knowledge Layer

Not publicly disclosed
Not publicly disclosed
  • Automated knowledge quality and maintenance
  • Knowledge Agents for cited, permission-aware answers
  • AI search grounded in governed knowledge
  • 100+ integrations and MCP delivery
  • Verification workflows and usage signals
  • Deep research across the knowledge layer

Custom package built around organization scale, knowledge complexity, and AI maturity; no public seat minimums or list price are disclosed.

Expertise AI & KM Strategy Team

Not publicly disclosed
Not publicly disclosed
  • Knowledge architecture design
  • AI agent configuration and tuning
  • Integration setup and rollout support
  • Change management playbook
  • Ongoing optimization reviews
  • AI strategy advisory aligned to the roadmap

Included as part of the custom engagement described on the pricing page; no separate public rate is disclosed.

Infrastructure Enterprise Governance

Not publicly disclosed
Not publicly disclosed
  • SOC 2 Type II, HIPAA, and GxP compliance
  • SSO, SCIM, and role-based access
  • Data Loss Prevention (DLP) masking
  • Data encryption at rest and in transit
  • Permission-aware answers with citations and lineage
  • Centralized audit logs across all consumers

Enterprise governance capabilities are described publicly, but no public tiered limits or overage terms are disclosed.

Add-ons and extras

Guru for Good

Reduced cost

A Give First initiative that offers Guru at a reduced cost to eligible 501(c)(3) nonprofit organizations.

Hidden and indirect costs

Worth budgeting for
⚠  Guru’s public pricing materials do not publish a list price, so buyers should expect a sales-led scoping process before they can calculate total cost. The official page says the package is tailored to scale, knowledge complexity, and AI maturity, which means implementation scope can affect what is ultimately included. In practice, that makes quote review especially important for services, rollout support, and governance requirements.
⚠  Because Guru is not sold as a simple per-seat tool on the public pricing page, total cost may depend on the size of the engagement rather than only on headcount. The page also emphasizes solution engineers, architecture design, and ongoing optimization, so buyers should confirm whether those services are bundled in the proposal or scoped separately. No public overage schedule, usage cap, or add-on rate is disclosed on the official page.

What buyers actually pay

A mid-market team wants enterprise knowledge management with AI search, citations, and governance but needs a budget before procurement.

Expected costNot publicly disclosed; quote required.
Organization scaleKnowledge complexityAI maturityScope of solution engineering and rollout support

A nonprofit 501(c)(3) is evaluating Guru for internal knowledge management.

Expected costReduced cost for eligible organizations; exact price not publicly disclosed.
Eligibility for Guru for GoodScope of deploymentGovernance and support needs

A buyer only wants to confirm whether Guru has a public self-serve plan with posted monthly pricing.

Expected costNot publicly disclosed.
No public list priceNo public billing cadenceSales-led custom scoping

Pricing FAQ

No. The official pricing page frames Guru as a custom engagement and says the package is built around the organization’s scale, knowledge complexity, and AI maturity. It also tells buyers that the team will scope the right engagement during the first conversation. A G2 pricing reference matches that view by saying pricing is available upon request.

The supplied official pricing page does not present Guru as a simple per-seat tool. Instead, it describes a platform and expertise solution with full platform access, solution engineers, knowledge architecture design, and ongoing optimization included in the engagement. Because no public list price is posted, there is no disclosed per-seat rate to cite.

Yes, but only one is publicly described in the supplied documents. Guru for Good is presented as a Give First initiative that offers Guru at a reduced cost to eligible 501(c)(3) nonprofit organizations. No percentage discount, term length, or eligibility pricing formula is published in the supplied materials.

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