by HappyFox · happyfox.com ↗
Helpdesk software for ticket management, automation, and SLA-based customer support operations.
Per-agent on lower tiers, flat-fee unlimited-agent plans on higher tiers, with separate add-on or standalone pricing for other products.
HappyFox publicly states that annual billing saves 20%. The pricing FAQ also says every plan starts with a 14-day free trial and no credit card is required. Basic has an agent cap of 5, while higher plans include unlimited agents. For teams above roughly 20 to 25 agents or with very high ticket volumes, the company says unlimited-agent plans are usually more economical and predictable. Downgrades take effect at the end of the billing cycle, and the site offers discounts for qualifying non-profit and educational organizations.
Agents are capped at 5 on the Basic plan; higher plans include unlimited agents. The public page does not disclose all feature-by-feature inclusions for each Help Desk tier on the captured text.
The page describes it as one bundled price, but does not disclose deeper plan limits in the captured text.
The page notes a startup program that is free for eligible startups for 12 months, but the standard plan limits are not publicly disclosed in the captured text.
The captured pricing text does not disclose full tier limits or a complete feature matrix.
The captured page does not disclose usage caps or bundle restrictions.
The pricing page does not disclose a public minimum commitment in the captured text.
The captured pricing text does not disclose included quotas or overage rules.
The page says it can deflect up to 70% of tickets, but public usage limits are not disclosed in the captured text.
The captured pricing text does not disclose task, run, or workflow caps.
No public price is disclosed in the captured text.
This is a quote-only tier with tailored volume pricing, so the page does not publish a standard list price.
The pricing page says Web messaging is a separate product with its own pricing and can be installed natively into Help Desk.
The pricing page says AI is a separate product with its own pricing and can be installed natively into Help Desk.
Workflows is presented as a separate product with its own pricing.
The pricing page says BI is a separate product with its own pricing and can be installed natively into Help Desk.
A small support team wants a public, entry-level Help Desk plan and prefers monthly billing.
Expected costStarting at $24 per agent per month; annual billing saves 20% if paid yearly.A growing support organization wants predictable pricing and more than 5 agents.
Expected costNot publicly disclosed for the unlimited-agent tier in the captured Help Desk pricing text; the page says unlimited-agent plans use a flat annual fee with a yearly ticket allowance.A team wants automation and AI capabilities beyond core Help Desk.
Expected costAdditional public prices include HappyFox AI starting at $14 per agent per month, Assist AI starting at $1 per user per month, Autopilot as low as 2¢ per successful action, Chatbot at $0.33 per resolution, and Workflows starting at $199 per month.A qualifying nonprofit or educational organization is evaluating the platform.
Expected costNot publicly disclosed after discount; HappyFox says qualifying organizations receive a discount on every plan.No. HappyFox publishes starting prices for several products and some pricing mechanics, but it does not publish every possible enterprise or bundled price on the captured page. The Enterprise tier is presented as tailored volume pricing, which means buyers need to contact sales for a quote. The page also notes that some products, such as Web messaging, AI, Workflows, and BI, are separate products with their own pricing.
Yes. HappyFox says every plan starts with a 14-day free trial and no credit card is required. The company also says users can upgrade anytime, and downgrades take effect at the end of the billing cycle. That makes it easy for buyers to test the product before committing to a paid plan.
HappyFox says unlimited-agent plans charge a flat annual fee with a yearly ticket allowance instead of per-agent billing. The company says these plans are usually more economical and predictable for teams above roughly 20 to 25 agents or for organizations with very high ticket volumes. The captured text does not disclose the exact public price for the unlimited-agent Help Desk tiers.
Yes. HappyFox says qualifying non-profit and educational organizations receive a discount on every plan. The pricing page also says annual billing saves 20%. Because the site does not publish the exact discount amounts for nonprofit or education buyers, the final price appears to be quote-based.
Not always. HappyFox explicitly says Web messaging, AI, Workflows, and BI are separate products with their own pricing, although they install natively into Help Desk. The site suggests buyers talk to sales if they want bundled pricing. So the public Help Desk starting price should not be treated as the full cost of a broader suite.
