Help Desk
monthly$24 / agent / mo
- AI-powered omni-channel support platform
- Unlimited agent pricing available
Agents are capped at 5 on the Basic plan; higher plans include unlimited agents.
HappyFox Pricing, Plans, and Availability
#11 in Helpdeskby HappyFox · happyfox.com ↗
Advanced automation and custom workflows
Pricing at a glance
HappyFox presents pricing as straightforward and product-based, with Help Desk starting at $24 per agent per month and broader product options available for teams that need more than core ticketing. The pricing page makes clear that Help Desk can scale from per-agent pricing into unlimited-agent options, which is important for buyers who want predictable spend as their team grows. It also separates several capabilities into their own products, including HappyFox AI, Autopilot, Assist AI, Chatbot, and Workflows, so the total investment depends on the stack a buyer chooses rather than a single bundled price alone. Annual billing saves 20%, and every plan starts with a 14-day free trial, so evaluation can begin without upfront commitment. For organizations in nonprofit or education, HappyFox says discounts are available on every plan, while enterprise buyers are directed to sales for tailored volume pricing. Taken together, the page positions HappyFox as a flexible help desk platform for teams that want clear starting prices, optional add-ons, and the ability to scale into unlimited-agent pricing when headcount or ticket volume grows.
◇ Pricing model
Per-agent pricing for Help Desk, with unlimited-agent options available.
↻ Billing notes
HappyFox says annual billing saves 20%, while Help Desk is presented with a per-agent monthly price and unlimited-agent options. Every plan starts with a 14-day free trial and no credit card is required. The page also says downgrades take effect at the end of the billing cycle. Non-profit and education customers are eligible for discounts on every plan, and enterprise buyers are directed to sales for tailored volume pricing.
Evidencehappyfox.com ↗
Plans and pricing
3 tiersContact Center Suite
monthly$99 / agent / mo
- Complete CCaaS platform
- All AI products included with no additional per-seat fees
No separate per-seat fees are called out for the bundle.
Service Desk
monthly$49 / agent / mo
- Modern IT service management
- Assets, changes and approvals
Pricing details beyond the starting price are not shown on the pricing page excerpt.
Evidencehappyfox.com ↗
Add-ons and extras
HappyFox AI
Starting at $14 per agent / monthAI that shows up at every ticket to help your team resolve tickets fast. The pricing page lists it as a separate product, installed natively into Help Desk.
Autopilot
Pay as low as 2¢ per successful actionAutonomous AI agents that resolve repetitive tasks end-to-end. The pricing page lists usage-based pricing for the product.
Assist AI
Starting at $1 per user / monthAn AI assistant for employee support inside Slack and Teams. The pricing page lists it as a separate product with its own pricing.
Chatbot
$0.33 per resolutionA Gen AI-powered chatbot for 24x7 self-service and ticket deflection. The pricing page shows a per-resolution model.
Workflows
Starting at $199 per monthEnd-to-end process automation across the support stack. The pricing page shows a monthly starting price.
Evidencehappyfox.com ↗
What buyers actually pay
A small support team choosing the entry Help Desk plan.
Expected costStarting at $24 per agent per month.Number of support agentsWhether the team stays on per-agent pricing or moves to unlimited-agent pricingAnnual versus monthly billing
A team that needs AI features alongside Help Desk.
Expected costStarting at $24 per agent per month for Help Desk, plus AI pricing starting at $14 per agent per month if AI is added separately.Help Desk seatsAI product usageWhich products are bundled versus purchased separately
A support operation with high ticket volume and more than about 20 to 25 agents.
Expected costThe pricing page says unlimited-agent plans are usually more economical and predictable for teams above about 20 to 25 agents.Team sizeTicket volumeChoice of unlimited-agent plan
Evidencehappyfox.com ↗
Pricing FAQ
Yes. HappyFox says every plan starts with a 14-day free trial, and no credit card is required. The page also says you can upgrade anytime. If you downgrade, the change takes effect at the end of your billing cycle.
Yes. The pricing page says annual billing saves 20%. That means buyers who are comfortable committing for a year can lower the effective monthly cost. The page does not show every plan's annual total in the excerpt, so the savings statement is the main billing detail provided.
Yes. HappyFox says qualifying non-profit and educational organizations receive a discount on every plan. The page does not publish the discount amount, so buyers need to contact the company to verify eligibility and pricing. This makes the final cost dependent on qualification status.
Evidencehappyfox.com ↗