Heap Pricing, Plans, and Availability

Heap’s pricing is built around session volume, which makes it easier to start small and scale as traffic grows. The public pricing page shows a free plan, a Growth plan with a published annual starting price, and Pro and Premier plans that require contacting sales for custom pricing. That means Heap is designed for buyers who want a low-friction entry point first, then a sales-assisted path once their usage, governance needs, or team size outgrow the self-serve tiers.

The Free plan is a straightforward way to test the platform with up to 10k monthly sessions and the essentials for product analytics. Growth adds broader team usage, more history, exports, and email support, while Pro and Premier unlock more advanced analytics, governance, storage, and support options. Some capabilities are not bundled into every tier, either showing up as add-ons or appearing only in higher plans, so the actual budget can depend on whether you need session replay, connect/activate capabilities, or more environments. If your organization expects traffic growth, multiple products, or stricter administration requirements, Heap’s pricing structure suggests planning for a tier upgrade rather than assuming the base plan will hold indefinitely.