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Jira Pricing, Plans, and Availability

#5 in Project Management

by Atlassian · atlassian.com ↗

Project and issue tracking software for software, product, and business teams.

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Pricing at a glance

Jira’s public pricing is straightforward at the top level: there is a Free plan for small teams, two self-serve paid cloud tiers with published per-user monthly pricing, and an Enterprise tier that is quote-only. The official Jira pricing page shows Free at $0, Standard at $7.91 per user / month, and Premium at $14.54 per user / month, while Enterprise is gated behind annual billing and a sales conversation. For buyers, the practical model is simple: monthly billing follows your exact active user count, annual billing is priced against the tier closest to your user count, and the feature jump from Standard to Premium is tied to storage, support speed, and advanced planning capabilities.

Atlassian also makes the packaging differences easy to compare. Free is meant for up to 10 users and includes 2 GB of storage plus community support. Standard is the entry paid tier and adds higher storage, broader permissions and hosting controls, and faster support. Premium adds unlimited storage, a 99.9% uptime SLA, and more advanced planning and workflow controls. Enterprise is designed for organizations that need centralized governance, multiple instances, and stronger security and identity features, but there is no public list price. If you are evaluating total spend, the key variable is user count, because Atlassian bills monthly plans by exact users and annual plans by the closest tier match, which can change the effective per-seat rate as teams grow.

◇ Pricing model

Tiered subscription pricing with per-user monthly pricing for Standard and Premium, Free for small teams, and quote-only Enterprise with annual billing.

↻ Billing notes

Monthly subscriptions are billed based on the exact number of Jira users you have, while annual subscriptions are billed for the tier that most closely matches your user count. Jira offers a 7-day free trial for Standard or Premium from the Jira pricing page, and the support article says Standard trials are 14 days and Premium trials are 30 days when upgrading from Free. Monthly subscriptions can be paid by credit card or PayPal, while annual subscriptions can be paid by credit card, bank transfer, or check. Enterprise pricing is only available for annual subscriptions and requires contacting sales.

Plans and pricing

4 tiers

Free

Not publicly disclosed
$0
  • Free forever for 10 users
  • 2 GB of storage
  • Community Support
  • Align projects and tasks to goals
  • Choose from different views
  • Insights on teamwork tracked in any Jira product or project

Up to 10 users and 2 GB of storage.

Standard

Monthly or annual billing available
$7.91 per user / month
  • Rovo Search, Chat, and Rovo Agents
  • Control what users can create, view, and comment on
  • Anonymous access to Jira projects
  • Specify where content and data are hosted
  • Automation and workflows
  • 250 GB of storage

Up to 100,000 users per site.

Premium

Monthly or annual billing available
$14.54 per user / month
  • Advanced planning for cross-functional work
  • Atlassian Intelligence to boost productivity
  • Global automation
  • Unlimited storage
  • 1-hr response time for critical issues from Cloud support team
  • 99.9% uptime SLA

Up to 100,000 users per site.

Enterprise

Annual billing only
Not publicly disclosed
  • Aggregate data from across your Atlassian toolchain
  • Advanced governance controls
  • Atlassian Guard Standard included
  • Unlimited automation
  • Data isolation and administrative autonomy
  • Dedicated phone number and senior support team

Enterprise pricing is available only for annual subscriptions and requires contacting sales.

Add-ons and extras

Atlassian Guard Standard

Included with Jira Enterprise

Included with Jira Enterprise to provide support for multiple identity providers within the central admin console, plus SCIM, enforced SSO, and more.

Hidden and indirect costs

Worth budgeting for
⚠  Jira’s public pricing page does not list overage charges for the core Jira plans, but it does say annual subscriptions are billed at the tier that most closely matches your user count. That means the effective cost can change as your user count crosses tier boundaries, especially for annual billing. The support billing documentation also notes that if you switch from Free to annual monthly/billing behavior changes, and that plan changes can affect when charges start or whether a free trial is applied.
⚠  The pricing page says Enterprise pricing is not public and you must contact sales. That makes total cost dependent on the final quote rather than a fixed list price, so procurement time and negotiated terms become part of the buying process. The page also indicates payment options differ by billing cadence, with monthly and annual subscriptions using different payment methods.

What buyers actually pay

A small team wants to start with Jira without committing to paid seats.

Expected cost$0 initially.
Up to 10 users2 GB of storageCommunity Support

A growing team needs paid cloud features and wants simple per-user budgeting.

Expected cost$7.91 per user / month for Standard.
Number of Jira usersMonthly vs annual billingNeed for 250 GB storage and support response times

A larger team needs premium planning and unlimited storage.

Expected cost$14.54 per user / month for Premium.
Number of Jira usersMonthly vs annual billingNeed for unlimited storage, 99.9% SLA, and faster support

A large enterprise wants centralized governance and included identity/security capabilities.

Expected costNot publicly disclosed.
Annual-only quoteUser countMultiple instances and governance requirements

Pricing FAQ

No. The official Jira pricing page says to switch to Annual billing to view Enterprise pricing and directs buyers to contact sales. That means Enterprise is quote-only rather than publicly listed. The available public documentation also describes Enterprise as available only for annual subscriptions.

Monthly Jira subscriptions are billed based on the exact number of users you have. Annual subscriptions are billed for the tier that most closely matches your user count. Atlassian also says payment methods differ by cadence, with monthly plans supporting credit card or PayPal and annual plans supporting credit card, bank transfer, or check.

Yes. The Jira pricing page says you can start a 7-day free trial of Standard or Premium if you need more than the Free plan. The support article gives additional detail that upgrading from Free starts a trial and that Standard trials are 14 days while Premium trials are 30 days. You can cancel during the trial without payment information required.

Atlassian says you can add and remove users as your team changes, and monthly subscriptions are charged based on the exact number of users. For annual subscriptions, you are billed for the tier that most closely matches your user count. If you move from a paid plan to Free, the change takes effect in the next billing period and any remaining days are not refunded.

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