Laserfiche Pricing, Plans, and Availability

#6 in Document Management

by Laserfiche · laserfiche.com

Content services and document management platform for automating document capture, storage, and approvals.

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Pricing at a glance

Laserfiche positions pricing around a tiered cloud subscription model, with published annual-billing rates for Professional, Business, and Business+ and additional options that are only surfaced through demo or quote-led paths. For buyers evaluating document management software, the important takeaway is that Laserfiche gives you enough public detail to estimate entry cost, seat minimums, storage, AI usage, API allowances, and some included governance features, but it does not publish every commercial detail. That means the pricing page is useful for early-stage budgeting and feature comparison, yet it still leaves room for sales-led scoping on implementation, professional services, add-ons, and higher-use scenarios. The page also shows that the lower-cost cloud plan is not the smallest commercial commitment, because Professional requires at least 5 users, Business starts at 25 users, and Business+ starts at 500 users. For organizations that need records management, public portals, or advanced security and recovery, the higher tiers include more of those capabilities directly, while other items remain add-ons or quote-based.

◇ Pricing model

Tiered per-user cloud subscription with annual billing shown publicly for the main cloud plans; demo or quote-based entry options are also referenced, and some product variants do not disclose public pricing.

↻ Billing notes

Laserfiche publicly presents monthly and yearly toggles on the pricing page, but the published prices shown in the page text are billed annually for the cloud plans. Professional starts at 5 users, Business starts at 25 users, and Business+ starts at 500 users. The page says pricing excludes professional services and implementation fees, and it references that additional API calls are available for purchase. The documentation page also states that demo limits are not tied to a tier and can be personalized based on needs, and it points buyers to Laserfiche Cloud Pricing for demos or trials. No public discount policy is disclosed in the supplied documents.

Plans and pricing

6 tiers

Professional

Billed annually
$73 USD /user/month billed annually; $875 USD /user/year
  • 100GB storage per user
  • 1 Repository
  • 1,000 AI Units/year
  • 50,000 API calls/month
  • Automate business processes
  • Custom forms

Starts at 5 users. The plan includes 100GB storage per user, 1 repository, 1,000 AI Units per year, and 50,000 API calls per month.

Business

Billed annually
$93 USD /user/month billed annually; $1,115 USD /user/year
  • 100GB storage per user
  • 3 Repositories
  • 50,000 AI Units/year
  • 150,000 API calls/month
  • Automate business processes
  • Custom forms

Starts at 25 users. The plan includes 100GB storage per user, 3 repositories, 50,000 AI Units per year, and 150,000 API calls per month.

Business+

Billed annually
$42 USD /user/month billed annually; $500 USD /user/year
  • 30TB storage per account
  • 3 Repositories
  • 250,000 AI Units/year
  • 500,000 API calls/month
  • Automate business processes
  • Custom forms

Starts at 500 users. The plan includes 30TB storage per account, 3 repositories, 250,000 AI Units per year, and 500,000 API calls per month.

Cloud Starter

Not publicly disclosed
Not publicly disclosed

Built for individuals and small teams to store documents securely. The pricing page references this tier but does not publish a price.

Self-Hosted Laserfiche 12

Not publicly disclosed
Not publicly disclosed

A trusted standard in document management with Laserfiche’s classic capabilities. The pricing page references this product variant but does not publish a public price.

Laserfiche 12

Not publicly disclosed
Not publicly disclosed

The pricing page references Laserfiche 12 as an add-on or product label, but it does not disclose a public price or billing cadence.

Add-ons and extras

Enterprise Security

Included in Business+

Meet enterprise-grade security requirements with SSO, SCIM, RBAC, MFA, encryption and governance controls to help protect critical information.

Sandbox Environment

Included in Business+

Validate automations, integrations and changes in a dedicated test environment to reduce deployment risks and accelerate innovation.

Advanced Audit Trail

Included in Business and Business+

Maintain a comprehensive, immutable record of user and system activity to strengthen governance, simplify audits and support compliance requirements.

Records Management

Included in Business and Business+

Maintain consistent information governance with automated retention schedules, disposition workflows and legal hold support.

Vault Add-On

Not publicly disclosed

Protect business-critical records with secure, non-rewritable storage designed for long-term preservation and compliance using WORM technology. The pricing page says the add-on is available but does not list a public price.

Participant Users Add-On

Not publicly disclosed

Engage external stakeholders with controlled access to forms, workflows and documents without provisioning full user accounts. The pricing page says the add-on is available but does not list a public price.

Multiple repository support

Add-On

Provides additional repositories for document management.

File publishing via public portal

Add-On

Provides read-only web access to documents for a population outside of your organization with a customizable public portal site.

Public form submissions

Add-On

Allows external users or public constituents to submit information and kick off internal review processes.

Salesforce CRM integration

Add-On

Push and pull data between Laserfiche and Salesforce to reduce data entry and optimize CRM process flows.

Hidden and indirect costs

Worth budgeting for
⚠  Laserfiche explicitly says pricing excludes professional services and implementation fees, so buyers should expect those costs to be separate from subscription fees. The public pricing page also routes several offerings through demos rather than published checkout pricing, which can add procurement time and make the final commercial package less predictable. Some capabilities are only available as add-ons or are included only in higher tiers, which can raise the effective cost if a team needs advanced security, portal, or records features.
⚠  The pricing page shows usage caps and included allowances such as AI Units, API calls, storage, and repository counts, which means overages or expansion needs may increase cost even when the base plan price is known. The page notes that additional API calls are available for purchase, but it does not disclose the overage price publicly. For teams that need more users than a plan minimum, the required seat floor can also affect the entry cost.

What buyers actually pay

A small department wants a public cloud document management system with workflow automation and basic AI features.

Expected cost$73 USD per user/month billed annually, with a 5-user minimum on Professional.
Seat minimumAnnual billingAI Units allowanceAPI call allowanceStorage per user

A midsize organization needs records lifecycle management, SSO/MFA/SCIM, and a public-facing content portal.

Expected cost$93 USD per user/month billed annually, with a 25-user minimum on Business.
Seat minimumAnnual billingRecords Lifecycle ManagementSecurity and provisioning featuresPublic-facing hosted content portals

A large enterprise needs advanced security, disaster recovery, and large-scale usage allowances.

Expected cost$42 USD per user/month billed annually, with a 500-user minimum on Business+.
Seat minimumAnnual billingHigher AI Units allowanceHigher API call allowance30TB account storageEnterprise security and disaster recovery features

A buyer wants Laserfiche 12 or another self-hosted option and expects public web pricing.

Expected costNot publicly disclosed
Quote-based or demo-only sales motionSelf-hosted deploymentProfessional services and implementation fees

Pricing FAQ

No. The pricing page publicly lists cloud prices for Professional, Business, and Business+, but other references such as Cloud Starter and self-hosted Laserfiche 12 are referenced without public price points. In those cases, buyers are directed to request a demo. The supplied documents also note that demo limits are not tied to a tier and can be personalized based on needs.

No. Laserfiche explicitly states that pricing excludes professional services and implementation fees. That means the subscription rate is not the full project cost for most buyers. Teams should budget separately for onboarding, implementation, or other services if those are needed.

The pricing page shows monthly API call allowances on the published plans and says additional API calls are available for purchase. However, the supplied documents do not disclose the overage price. Buyers should treat the cost of higher usage as a quote-based item unless Laserfiche provides a formal usage schedule.

The supplied documents do not disclose a public discount policy. The documentation references demos and trials on the Laserfiche Cloud Pricing page, but it does not publish a universal trial length or a discount amount in the supplied text. If you need trial or promotional terms, Laserfiche appears to handle those through the sales process rather than on the public pricing page.

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