Starter
Billed annually$19/mo per person
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 support
Limited to 1 user and up to 100 visitors.
LiveChat Pricing, Plans, and Availability
#3 in Live Chat Softwareby LiveChat · livechat.com ↗
Live chat software for sales and support teams with chat widgets and agent inboxes.
#3Live Chat SoftwareSmall business
Pricing at a glance
◇ Pricing model
Per-person subscription pricing with annual billing on the official pricing page; Enterprise is quote-only.
↻ Billing notes
LiveChat publicly shows annual billing on its pricing page for the Starter, Team, and Business plans, each priced per person. The page also advertises a free 14-day trial with no credit card required. Enterprise is quote-only and directs buyers to contact Sales, and the official page does not publicly disclose any monthly billing option, minimum seat requirement, or discount beyond the annual-billing presentation. Third-party references list different starting prices and should be treated as secondary pricing references rather than the official schedule.
Plans and pricing
4 tiersTeam
Billed annually$49/mo per person
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
No public limit on users; visitor tracking is capped at 400.
Business
Billed annually$79/mo per person
- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
Visitor tracking is capped at 1000.
Enterprise
Not publicly disclosedNot publicly disclosed
- Sales consultation
- Individual needs assessment
Quote-only tier with pricing provided through sales.
Evidencelivechat.com ↗
What buyers actually pay
A small business needs one agent on live chat with basic customization and a modest conversation history.
Expected cost$19/mo per person, billed annually.1 userbasic widget customization60-day chat history100-visitor tracking cap
A support team wants unlimited users and broader reporting without moving to a quote-only tier.
Expected cost$49/mo per person, billed annually.unlimited usersunlimited chat historyfull widget customizationbasic reporting400-visitor tracking cap
A larger customer service department needs advanced reporting and scheduling features.
Expected cost$79/mo per person, billed annually.work schedulerstaffing predictionadvanced reportingagent performance1000-visitor tracking cap
An enterprise buyer wants a tailored deployment with sales-led scoping.
Expected costNot publicly disclosed; quote-only.sales consultationindividual requirementsenterprise scoping
Evidencelivechat.com ↗
Pricing FAQ
Yes. The official pricing page says LiveChat includes a free 14-day trial and that no credit card is required. That makes it possible to test the product before committing to a paid seat plan. The trial is presented alongside the pricing table for the self-serve plans.
LiveChat’s official pricing page presents pricing per person, which means the cost scales with the number of users on the plan. Starter is limited to 1 user, Team lists unlimited users, and Business also lists unlimited users. Because the price is shown per person, the total spend depends on how many agents need access.
No. The Enterprise tier is not publicly priced on the official page. Instead, the page says, "Let's talk" and routes prospects to Sales for a quote-based conversation. Buyers who need enterprise pricing must contact the vendor directly.
No public add-on or overage schedule appears on the official pricing page. The page lists plan features and the enterprise sales flow, but it does not publish separate fees for extras, usage overruns, or onboarding. Buyers should treat those costs as not publicly disclosed unless LiveChat provides a sales quote.
Evidencelivechat.com ↗