Edwin AI – Event Intelligence
Not publicly disclosedAn AIOps engine that uses unsupervised ML and event enrichment to reduce alert noise and deliver high-fidelity insights for proactive IT operations.
Edwin AI – AI Agents
Not publicly disclosedSpecialized AI agents for investigation, remediation, collaboration, and knowledge capture, designed to support self-healing operations across complex hybrid IT.
Edwin AI – AI Automation
Not publicly disclosedAutomation for self-healing IT operations, including discovering playbooks, generating remediation workflows, executing actions with control, and learning from incidents over time.
LM Uptime
Not publicly disclosedWebsite and endpoint monitoring for uptime, performance, and availability of critical web services.
Dynamic Service Insights
Not publicly disclosedDynamic service-level monitoring with automation based on tags for service KPIs, visualization, and simplified service management at scale.
Automated Diagnostics and Remediation
Not publicly disclosedAutomation for diagnostic data collection and remediation actions to accelerate troubleshooting and resolution.
Data Publisher
Not publicly disclosedStreams real-time metric data from LM Collectors to customer systems for proprietary data analysis.
SaaS Monitoring
Not publicly disclosedMonitors common SaaS applications alongside infrastructure to help maintain SaaS performance.
Cost Optimization
Not publicly disclosedProvides visibility into cloud costs to help cut unnecessary spend, get recommendations for spend, and optimize budget management.
ServiceNow CMDB Integration
Not publicly disclosedBi-directional integration between ServiceNow and LogicMonitor for real-time service health, alerts, and service-wide visibility.
LM Synthetics and Internet Performance
Not publicly disclosedContinuously tests performance and availability across internal, external, and third-party internet stack dependencies.
LM Real User Monitoring with Session Replay
Not publicly disclosedCombines real user performance monitoring with session replay to visualize user journeys and diagnose experience issues.
LM Endpoint Monitoring
Not publicly disclosedMonitors devices, apps, and networks from employee endpoints to gain visibility into digital experience.