LogicMonitor Pricing, Plans, and Availability

#9 in Observability

by LogicMonitor · logicmonitor.com

Cloud-based infrastructure and application observability for IT operations teams.

#9ObservabilityMid-market
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Pricing at a glance

◇ Pricing model

Tiered package pricing based on Hybrid Units, with starting monthly list pricing and quote-based final pricing that can vary by volume and contract terms.

↻ Billing notes

LogicMonitor publicly says all prices are shown in USD and represent starting monthly list pricing based on standard minimum quantities and terms. It offers a 15-day free trial for any plan. The page says current customers and new customers can purchase the platform packages, that pricing is calculated by the number of licenses of the flexible Hybrid Unit, and that final pricing may vary by purchase volume and contract terms. The company also says to contact sales for a customized quote, and it notes that current contracts do not change.

Plans and pricing

3 tiers

Essentials

Monthly list pricing; starting pricing
$16 per hybrid unit
  • Observability for faster troubleshooting and modernization
  • Hybrid Infrastructure Monitoring
  • Automated Infrastructure Discovery
  • Resource Explorer
  • Topology
  • Config monitoring

Starting monthly list pricing based on standard minimum quantities and terms. Sandbox Portal is included for up to 10% of paid capacity. Final pricing may vary depending on purchase volume and contract terms.

Advanced

Monthly list pricing; starting pricing
$27 per hybrid unit
  • Enterprise-grade observability for maturing hybrid infrastructure
  • Hybrid and Digital Experience Observability
  • Hybrid Infrastructure Monitoring
  • LM Logs
  • LM Uptime
  • Dynamic Service Insights

Starting monthly list pricing based on standard minimum quantities and terms. Sandbox Portal is included for up to 10% of paid capacity. Final pricing may vary depending on purchase volume and contract terms.

Signature + Edwin AI

Monthly list pricing; starting pricing
$53 per hybrid unit
  • Deep Observability for Full-Stack Clarity with Proactive, AI-Powered Operations
  • Hybrid and Digital Experience Observability
  • Hybrid Infrastructure Monitoring
  • LM Logs
  • LM Uptime
  • Dynamic Service Insights

Starting monthly list pricing based on standard minimum quantities and terms. Sandbox Portal is included for up to 10% of paid capacity. Final pricing may vary depending on purchase volume and contract terms.

Add-ons and extras

Edwin AI – Event Intelligence

Not publicly disclosed

An AIOps engine that uses unsupervised ML and event enrichment to reduce alert noise and deliver high-fidelity insights for proactive IT operations.

Edwin AI – AI Agents

Not publicly disclosed

Specialized AI agents for investigation, remediation, collaboration, and knowledge capture, designed to support self-healing operations across complex hybrid IT.

Edwin AI – AI Automation

Not publicly disclosed

Automation for self-healing IT operations, including discovering playbooks, generating remediation workflows, executing actions with control, and learning from incidents over time.

LM Uptime

Not publicly disclosed

Website and endpoint monitoring for uptime, performance, and availability of critical web services.

Dynamic Service Insights

Not publicly disclosed

Dynamic service-level monitoring with automation based on tags for service KPIs, visualization, and simplified service management at scale.

Automated Diagnostics and Remediation

Not publicly disclosed

Automation for diagnostic data collection and remediation actions to accelerate troubleshooting and resolution.

Data Publisher

Not publicly disclosed

Streams real-time metric data from LM Collectors to customer systems for proprietary data analysis.

SaaS Monitoring

Not publicly disclosed

Monitors common SaaS applications alongside infrastructure to help maintain SaaS performance.

Cost Optimization

Not publicly disclosed

Provides visibility into cloud costs to help cut unnecessary spend, get recommendations for spend, and optimize budget management.

ServiceNow CMDB Integration

Not publicly disclosed

Bi-directional integration between ServiceNow and LogicMonitor for real-time service health, alerts, and service-wide visibility.

LM Synthetics and Internet Performance

Not publicly disclosed

Continuously tests performance and availability across internal, external, and third-party internet stack dependencies.

LM Real User Monitoring with Session Replay

Not publicly disclosed

Combines real user performance monitoring with session replay to visualize user journeys and diagnose experience issues.

LM Endpoint Monitoring

Not publicly disclosed

Monitors devices, apps, and networks from employee endpoints to gain visibility into digital experience.

Hidden and indirect costs

Worth budgeting for
⚠  LogicMonitor says its pricing is based on standard minimum quantities and terms, and that actual pricing may vary depending on purchase volume and contract terms. The pricing page also states that customers should contact the team for a customized quote, so final spend can differ from the public starting prices. Some capabilities are sold as add-ons, which can raise total cost if a buyer needs them.
⚠  The pricing page emphasizes that the Hybrid Unit is the billing basis and that one Hybrid Unit can represent different resource types. That structure can change cost depending on how an environment is composed and what resources are being monitored. Buyers planning for mixed on-prem, cloud, Kubernetes, and wireless environments should expect their required unit count to drive total cost.

What buyers actually pay

A smaller IT team wants foundational hybrid observability and only needs the public entry package.

Expected costStarting at $16 per hybrid unit, billed monthly as starting list pricing.
Hybrid Unit countStandard minimum quantities and termsPurchase volumeContract terms

A growing enterprise needs broader observability with logs, uptime, synthetics, and digital experience capabilities.

Expected costStarting at $27 per hybrid unit, billed monthly as starting list pricing.
Hybrid Unit countAdd-on selectionStandard minimum quantities and termsPurchase volumeContract terms

A buyer wants the top public tier with proactive AI-powered operations.

Expected costStarting at $53 per hybrid unit, billed monthly as starting list pricing.
Hybrid Unit countEdwin AI add-on needsStandard minimum quantities and termsPurchase volumeContract terms

Pricing FAQ

Yes. LogicMonitor says, “Try any plan free for 15 days.” The pricing page repeats that offer near the package table and the FAQ section also confirms a 15-day free trial. Buyers can test the platform before committing to a contract.

LogicMonitor says pricing is calculated by the number of licenses of the flexible Hybrid Unit. The pricing page presents tiered packages with starting monthly list pricing in USD, and it notes that actual pricing may vary depending on purchase volume and contract terms. For final pricing, LogicMonitor asks buyers to contact the team for a customized quote.

LogicMonitor says the Hybrid Unit replaces separate licensing for different resource types, including on-prem, cloud IaaS, cloud PaaS, and wireless access points. The page explains that one Hybrid Unit equals one on-prem collector monitored device, one cloud IaaS, seven cloud PaaS, or five wireless access points. For Kubernetes, LogicMonitor counts by pod rather than by node.

Yes. LogicMonitor states that organizations new to LogicMonitor and current customers are able to purchase platform packages. The pricing page also says current contracts will not change. Buyers with existing agreements should still confirm package fit with sales.

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