Public per-seat pricing for Essentials; quote-based enterprise pricing for Enterprise; additional services and add-ons are sold separately or via sales contact.
↻ Billing notes
The official pricing FAQ says M-Files subscriptions are typically billed annually, though other billing options may be available depending on deployment and agreement terms. Essentials has public pricing, but Enterprise is quote-based and tailored to the organization’s scale, governance requirements, automation needs, and AI usage. The page does not disclose a published seat minimum, trial length on the pricing page itself, or discount schedule, although the FAQ says larger or more complex deployments may qualify for volume-based pricing. Public-facing pages also indicate that implementation services, managed services, and some collaboration or AI-related capabilities may be sold separately.
Lets customers store more content in M-Files Cloud as their needs grow. The page says users and storage can scale without managing additional servers or infrastructure.
Data Residency Requirements
Not publicly disclosed
Addresses storage and processing location requirements for regulatory or contractual constraints. The page references Microsoft 365 Storage and Premium Cloud as options for location and regional deployment control.
Process Documentation
Not publicly disclosed
Provides visual process flow to help teams visualize rules and regulations.
Outlook Pro
Not publicly disclosed
Automatically archives emails and attachments from Microsoft Outlook into M-Files with metadata, permissions, and workflows.
Premium Cloud
Not publicly disclosed
A dedicated single-tenant Microsoft Azure environment intended for higher performance, stronger security, and stricter compliance requirements.
Workload Charts & Dashboard
Not publicly disclosed
Provides insight into business performance and progress through charts and dashboards.
Reporting Databases
Not publicly disclosed
Sends metadata and vault data to a separate reporting database so external tools can be used without impacting production vault performance.
Process Maps
Not publicly disclosed
Provides visual process maps, documentation, and interactive job aids.
Job Aids
Not publicly disclosed
Offers customizable interactive maps that provide dynamic guidance and instructions.
Third-Party Add-On
Not publicly disclosed
Partner-built solutions that integrate to add features without custom development.
Connectors
Not publicly disclosed
Brings content from other systems into M-Files so organizations can manage multiple sources in one place.
Premium Support
Not publicly disclosed
Offers 24/7 coverage and faster response times versus standard tiers.
⚠ Several costs are not publicly listed, so buyers should expect sales-assisted scoping for implementation, managed services, and any add-ons not explicitly priced on the page. The pricing page separately promotes M-Files Services and says implementation services and managed services help customers get started and keep the platform running smoothly, but it does not publish rates. The Enterprise FAQ also says pricing reflects user count plus scale, governance, automation, collaboration, AI usage, and total document volume, which means final cost can rise based on operating complexity.
⚠ The pricing FAQ says Hubshare is included with the Enterprise plan and licensed separately based on the level and scale of collaboration required, which suggests external collaboration may add cost depending on deployment. The same FAQ says additional AI inquiries may be purchased separately, and the legacy edition page also notes that additional inquiries may be purchased separately. Buyers should therefore budget for AI usage growth even when AI is included in the plan.
The only public list price in the supplied documents is Essentials at $65 per seat per month. Enterprise is custom and requires a sales quote. The public materials also say pricing is influenced by scale, governance, automation, AI usage, and total document volume, so the final cost can vary significantly by deployment.
The pricing FAQ says M-Files subscriptions are typically billed annually. It also notes that other billing options may be available depending on deployment and agreement terms. So while the page shows Essentials as $65 per seat per month, buyers should confirm the contract cadence during procurement.
No. The official pricing page lists Enterprise as Custom and says to talk to sales for a quote. The FAQ explains that Enterprise pricing is tailored to the organization and is not based on user count alone. This makes Enterprise a quote-only tier rather than a public rate card item.
The current cloud package announcement says AI capabilities are included across all cloud packages, and the pricing page lists Aino usage capacity included in Essentials with additional AI capabilities in Enterprise. However, the legacy platform editions page also says additional AI inquiries may be purchased separately and that Aino usage is limited in certain subscriptions. Buyers should confirm the exact AI allowance for the edition they plan to buy.
The pricing FAQ says yes, larger or more complex deployments may qualify for volume-based pricing. The public page does not publish a discount percentage or a formal volume discount schedule. Buyers with larger user counts or broader governance needs should expect a sales conversation rather than a self-serve checkout price.