by Mailshake · mailshake.com ↗
Outbound sales engagement platform for email outreach, personalization, and automated follow-up sequences.
Mailshake’s pricing is straightforward, but it is not a one-size-fits-all package. The public pricing page shows three self-serve tiers with monthly and yearly billing: Starter, Email Outreach, and Sales Engagement. Each tier is billed per user, and the higher tiers expand both sending capacity and outreach functionality. Starter is the lowest entry point for teams beginning an outreach program, Email Outreach adds unlimited sending and more automation controls, and Sales Engagement adds phone outreach, more infrastructure, and onboarding support. Mailshake also offers paid add-ons for Data Finder and Ready to Use Mailboxes, so buyers should think about the full cost of building their outbound stack rather than only the base subscription.
The company is also explicit about billing mechanics. There is no free trial, payment is collected up front, and charges recur monthly or annually depending on the plan chosen. Mailshake says it bills by user count, prorates mid-cycle changes, and does not refund cancelled subscriptions. For agencies, there is a separate structure with a five-seat minimum and combined billing, and the agency help documentation provides seat-based annual and monthly prices for agency customers. In other words, the public page gives enough detail to compare entry prices and packaging, but buyers who need an agency setup should expect to validate final seat counts and billing structure before purchasing.
Per-user subscription pricing with monthly and yearly billing; public tiers include Starter, Email Outreach, Sales Engagement, and a quote-only Agency Plan for combined client-team billing.
Mailshake offers monthly and yearly billing on public plan pages, with yearly prices shown beside monthly prices. The help docs say annual subscriptions bill on the anniversary of the start date, monthly subscriptions bill on the same day of each month, and billing dates cannot be changed. Mailshake also says there is no free trial and that payment is collected up front. Cancellations stop future billing at the end of the current billing cycle, and the company says it does not issue refunds or pro-rated refunds for cancellations. Agency plans have a five-seat minimum and support monthly or annual billing options.
One email address per account and 1,500 email sends per month.
Two email addresses per account; other core usage limits are publicly disclosed as unlimited for sends, contacts, campaigns, warmup, and verification.
Ten email addresses per account; dialer minutes are unlimited only to North American phone numbers.
Five-seat minimum. Agency plans are for managing multiple client teams in one account.
Find business contact information for prospects by specific role, location, or company. The pricing page also notes a yearly price on the same tile.
Scale email infrastructure by automatically creating dozens of email addresses and switching between them when one runs into trouble. The pricing page also notes a yearly price on the same tile.
A small sales team wants basic email automation with a low entry price.
Expected cost$29 per user per month, or the yearly equivalent shown on the pricing page.A growing outbound team wants unlimited sending and richer personalization.
Expected cost$49 per user per month, or the yearly equivalent shown on the pricing page.A larger team needs multichannel outreach with phone dialing.
Expected cost$99 per user per month, or the yearly equivalent shown on the pricing page.An agency wants to manage multiple client teams under one billed account.
Expected costNot publicly disclosed on the pricing page; help docs show $99/seat/mo or $999/seat/yr for Sales Engagement Agency and $59/seat/mo or $699/seat/yr for Email Outreach Agency.No. Mailshake says it does not offer a free trial and collects payment up front. The pricing page points buyers to concierge onboarding, deliverability training, and support resources instead. That makes the product effectively paid from day one rather than trial-led.
Mailshake says billing is based on how many users you purchase. Annual plans bill on the anniversary of your start date, while monthly plans bill on the same day of each month. If you change plans mid-cycle, Mailshake says charges are prorated.
Yes. Mailshake’s agency help doc says agency plans use combined billing, keep client data separate, and require a five-seat minimum. It also says agency customers can swap seats and can contact sales for multi-team agency setups. The pricing page itself routes the Agency Plan to Talk to Sales.
