by Matomo · matomo.org ↗
Privacy-focused web analytics platform for tracking website traffic, events, goals, and conversions.
Traffic-based Cloud subscription plus on-premise bundled plans with tiered limits and a custom VIP option.
Matomo Cloud supports monthly and annual billing, and the pricing page advertises 2 months free with annual billing. The FAQ says Cloud customers can upgrade or downgrade at any time and will only pay the difference based on days left in the current billing period, and users can switch between yearly and monthly billing. A free trial is available with no credit card required. For Cloud, new pricing takes effect on the next billing cycle when a change is announced. For on-premise plans, the pricing page shows monthly and annual options with an -17% annual discount, and the FAQ indicates existing customers can continue to purchase and renew under their current pricing structure.
Cloud pricing increases with traffic tiers. The pricing page indicates tiers up to more than 10 million hits per month, and asks buyers to contact sales for tracking more than 10 million hits per month.
Unlimited users and unlimited hits.
Up to 4 users and up to 5M hits/month.
Up to 20 users and up to 30M hits/month.
Up to 50 users and up to 100M hits/month.
Custom limits for users and hits/month.
Matomo lists the Data Warehouse Connector as a separately priced offering with pricing that starts from a monthly and yearly amount, but the page text does not provide a readable numeric amount in the supplied document extract.
Matomo points buyers to the Marketplace if they are interested in individual plugins instead of bundles. The supplied pricing extract does not show the individual plugin price list, so the exact amounts cannot be stated here.
A small team wants a hosted analytics setup with no infrastructure work and a predictable starting cost.
Expected costAbout €29 per month to start on Cloud, excluding tax.A startup needs more users, higher traffic limits, and advanced analysis features like funnels and heatmaps.
Expected cost€275 per month for the Team on-premise plan.A larger organization needs enterprise support and security-oriented features.
Expected cost€1,450 per month for the Business plan or €3,400 per month for Enterprise, depending on the user and hit limits required.An organization needs a tailored deployment with custom limits and specialized support.
Expected costCustom pricing.Yes. Matomo lists a Community plan that is free forever, and the website also says there is a 21-day free Cloud trial with full access to all features. The trial does not require a credit card. Buyers can use the trial to evaluate the hosted product before choosing a paid plan.
Matomo says Cloud plans include hosting, maintenance, automatic updates, security monitoring, daily backups, and access to all Matomo features. The pricing page also describes Cloud as a hosted subscription with support included, and the FAQ confirms that updates are included. Because pricing is traffic-based, the total cost can rise as usage grows.
Yes. Matomo says Cloud customers can upgrade or downgrade at any time and will only pay for the difference based on the number of days left in the current billing period. The pricing page also says users can switch between yearly and monthly billing. That makes it possible to adjust spend as traffic or team size changes.
The pricing page says annual billing includes 2 months free, and it also shows an annual discount of -17% for the on-premise bundle section. Matomo additionally says eligible non-profit organizations may receive a discount, but the supplied extract does not specify the discount amount. Buyers who qualify should contact Matomo directly for details.
